UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                    FORM 10-Q

             [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                       THE SECURITIES EXCHANGE ACT OF 1934

                For the quarterly period ended September 30, 2001

                 [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR
                  15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

                 FOR THE TRANSITION PERIOD FROM ______ TO ______

                        COMMISSION FILE NUMBER 000-26867

                               PIVOTAL CORPORATION
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

        BRITISH COLUMBIA, CANADA                          NOT APPLICABLE
      (State or other Jurisdiction                       (I.R.S. Employer
         of incorporation)                              Identification No.)

                            300 - 224 WEST ESPLANADE,
                   NORTH VANCOUVER, BRITISH COLUMBIA, V7M 3M6
                                     CANADA
                    (Address of principal executive offices)

                            Telephone (604) 988-9982
              (Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such period that the registrant was required to
file such reports), and (2) has been subject to such filing requirements for the
past 90 days.

                                 Yes [X] No [ ]

           COMMON SHARES OUTSTANDING AT NOVEMBER 13, 2001: 24,003,548





                               PIVOTAL CORPORATION

                                    FORM 10-Q

                    FOR THE QUARTER ENDED SEPTEMBER 30, 2001

                                TABLE OF CONTENTS
                                                                           Page
PART I  FINANCIAL INFORMATION

     ITEM 1 CONDENSED CONSOLIDATED FINANCIAL STATEMENTS .......................1

          Condensed Consolidated Balance Sheets as of
            September 30, 2001 and June 30, 2001 ..............................1

          Condensed Consolidated Statements of Operations for the
            Three Months Ended September 30, 2001 and 2000 ....................2

          Condensed Consolidated Statements of Shareholders' Equity
            for the Three Months ended September 30, 2001 .....................3

          Condensed Consolidated Statements of Cash flows for the
            Three Months Ended September 30, 2001 and 2000 ....................4

          Notes to the Condensed Consolidated Financial Statements ............5

     ITEM 2  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
               CONDITION AND RESULTS OF OPERATIONS ............................8

     ITEM 3  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT
               MARKET RISK ...................................................19


PART II  OTHER INFORMATION ...................................................21

     ITEM 1  LEGAL PROCEEDINGS ...............................................21

     ITEM 2  CHANGES IN SECURITIES AND USE OF PROCEEDS .......................21

     ITEM 3  DEFAULTS UPON SENIOR SECURITIES .................................21

     ITEM 4  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS .............21

     ITEM 5  OTHER INFORMATION ...............................................21

     ITEM 6  EXHIBITS AND REPORTS ON FORM 8-K ................................21

SIGNATURES ...................................................................25



                                       i

          PART I - ITEM 1: CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

                               PIVOTAL CORPORATION

                      CONDENSED CONSOLIDATED BALANCE SHEETS
         (EXPRESSED IN UNITED STATES DOLLARS; ALL AMOUNTS IN THOUSANDS)



                                                                                   September 30,         June 30,
                                                                                       2001                2001
                                                                                   -------------       -------------
                                                                                    (unaudited)
                                                                                                  
ASSETS

Current assets:

     Cash and cash equivalents                                                      $    9,449          $   13,247
     Short-term investments                                                             48,419              55,468
     Accounts receivable                                                                15,381              26,610
     Prepaid expenses                                                                    4,295               2,691
                                                                                   -------------       -------------
         Total current assets                                                           77,544              98,016

Property and equipment, net                                                              8,104               9,183

Goodwill, intangibles and other assets, net                                             55,662              61,244
                                                                                   -------------       -------------
Total assets                                                                        $  141,310          $  168,443
                                                                                   =============       =============
LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities:
     Accounts payable and accrued liabilities                                       $   23,029          $   25,324
     Deferred revenue                                                                   11,669              13,810
     Current portion of obligations under capital leases and long term debt                423                 516
                                                                                   -------------       -------------
         Total current liabilities                                                      35,121              39,650

Non-current portion of obligations under capital leases and long-term debt                 396                 592
                                                                                   -------------       -------------
Total liabilities                                                                       35,517              40,242
                                                                                   -------------       -------------
Shareholders' equity:

     Preferred shares, undesignated, no par value; authorized shares - 20,000                -                   -
     at September 30, 2001 and June 30, 2001; no shares issued and outstanding

     Common shares, no par value; authorized shares - 200,000 at September 30,         177,352             176,728
     2001 and June 30, 2001, respectively; issued and outstanding shares -
     23,996 and 23,933 at September 30, 2001 and June 30, 2001, respectively

     Deferred share-based compensation                                                     (67)                (81)

     Accumulated other comprehensive loss                                                 (662)               (203)

     Accumulated deficit                                                               (70,830)            (48,243)
                                                                                   -------------       -------------
Total shareholders' equity                                                             105,793             128,201
                                                                                   -------------       -------------
Total liabilities and shareholders' equity                                          $  141,310          $  168,443
                                                                                   =============       =============


                          See accompanying notes.


                                       1


                               PIVOTAL CORPORATION

                 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                      (EXPRESSED IN UNITED STATES DOLLARS,
                 ALL AMOUNTS IN THOUSANDS EXCEPT PER SHARE DATA)
                                   (UNAUDITED)



                                                                                  Three months ended
                                                                                     September 30,
                                                                                 2001              2000
                                                                              ----------        ----------
                                                                                           
REVENUES:

     Licenses                                                                 $   6,053          $ 13,768

     Services and maintenance                                                     9,969             7,290
                                                                              ----------        ----------
         Total revenues                                                          16,022            21,058
                                                                              ----------        ----------
 COST OF REVENUES:

     Licenses                                                                       492               866

     Services and maintenance                                                     5,860             3,870
                                                                              ----------        ----------
         Total cost of revenues                                                   6,352             4,736
                                                                              ----------        ----------

Gross profit                                                                      9,670            16,322
                                                                              ----------        ----------
OPERATING EXPENSES:

     Sales and marketing                                                         13,404            11,498

     Research and development                                                     4,947             3,917

     General and administrative                                                   7,131             1,776

     Amortization of goodwill                                                     6,839             4,995
                                                                              ----------        ----------
         Total operating expenses                                                32,321            22,186
                                                                              ----------        ----------
Loss from operations                                                            (22,651)           (5,864)

Interest and other income                                                           218               343
                                                                              ----------        ----------
Loss before income taxes                                                        (22,433)           (5,521)

Income tax (expense) recovery                                                      (154)               67
                                                                              ----------        ----------
Net loss                                                                      $ (22,587)         $ (5,454)
                                                                              ==========        ==========
Loss per share:
     Basic and diluted                                                        $   (0.94)         $  (0.24)

Weighted average number of shares used to calculate loss per share:
     Basic and diluted                                                           23,988            22,375


                             See accompanying notes.



                                       2


                               PIVOTAL CORPORATION

            CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
                  FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2001
         (EXPRESSED IN UNITED STATES DOLLARS; ALL AMOUNTS IN THOUSANDS)
                                   (UNAUDITED)




                                      Common Shares and                     Accumulated
                                     Additional Paid-In     Deferred            Other                             Total
                                           Capital         Share-Based      Comprehensive     Accumulated     Shareholders'
                                     Shares       Amount   Compensation          Loss           (Deficit)          Equity
                                     ------       ------   ------------     -------------     -----------        ---------
                                                                                             
Balance June 30, 2001                23,933     $176,728    $   (81)          $  (203)         $ (48,243)       $ 128,201

Net loss                                  -            -          -                 -            (22,587)         (22,587)

Change in net unrealized loss on          -            -          -              (459)                 -             (459)
     available-for-sale
     investment                                                                                                ------------

Comprehensive loss                                                                                                (23,046)
     investment                                                                                                ------------

Issuance of common shares on             13           34          -                 -                  -               34
   exercise of stock options

Issuance of common shares                50          590          -                 -                  -              590
   related to Employee Stock
   Purchase Plan

Amortization of share-based               -            -         14                 -                  -               14
   compensation
                                 ------------------------------------------------------------------------------------------
Balance September 30, 2001           23,996     $177,352     $ (67)           $  (662)         $ (70,830)       $ 105,793
                                 ==========================================================================================



                           See accompanying notes.





                                       3


                               PIVOTAL CORPORATION
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
          (EXPRESSED IN UNITED SATES DOLLARS; ALL AMOUNTS IN THOUSANDS)
                                   (UNAUDITED)



                                                                                      Three months ended
                                                                                         September 30,
                                                                                    2001                2000
                                                                               ------------         ------------
                                                                                               
CASH FLOWS FROM OPERATING ACTIVITIES:

     Net loss for the period                                                    $ (22,587)           $  (5,454)

     Adjustments to reconcile net loss to net cash (used in) provided by
     operating activities:

         Amortization of goodwill                                                   6,839                4,995

         Depreciation                                                               1,038                  880

         Non-cash share-based compensation expense                                     14                   28

     Change in operating assets and liabilities:

         Accounts receivable                                                       11,229                 (858)

         Prepaid expenses                                                          (1,604)                 (72)

         Accounts payable and accrued liabilities                                  (2,295)                  42

         Deferred revenue                                                          (2,141)               1,184
                                                                               ------------         ------------
         Net cash (used in) provided by operating activities                       (9,507)                 745
                                                                               ------------         ------------
CASH FLOWS FROM INVESTING ACTIVITIES:

     Purchase of property and equipment                                              (248)              (1,368)

     Proceeds on disposal of property and equipment                                   289                    -

     Proceeds from sales and maturities of short-term investments                   7,049                8,541

     Other assets                                                                  (1,716)                (405)
                                                                               ------------         ------------
         Net cash provided by investing activities                                  5,374                6,768
                                                                               ------------         ------------
CASH FLOWS FROM FINANCING ACTIVITIES:

     Proceeds from issuance of common shares                                          624                1,668

     Repayment of obligations under capital lease                                    (289)                   -
                                                                               ------------         ------------
     Net cash provided by financing activities                                        335                1,668
                                                                               ------------         ------------
Net (decrease) increase in cash and cash equivalents                               (3,798)               9,181

Cash and cash equivalents, beginning of period                                     13,247                4,734
                                                                               ------------         ------------
Cash and cash equivalents, end of period                                        $   9,449            $  13,915
                                                                               ============         ============


                             See accompanying notes.


                                       4

                               PIVOTAL CORPORATION

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
          (EXPRESSED IN UNITED STATES DOLLARS; ALL AMOUNTS IN THOUSANDS
                             EXCEPT PER SHARE DATA)
                                   (UNAUDITED)


1.   SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION

The accompanying  unaudited financial  statements have been prepared pursuant to
the  rules  and   regulations  of  the   Securities  and  Exchange   Commission.
Accordingly,  certain information and footnote  disclosures normally included in
financial  statements normally included in annual financial  statements prepared
in accordance with United States generally accepted  accounting  principles have
been condensed, or omitted, pursuant to such rules and regulations. In Pivotal's
opinion, these financial statements include all adjustments necessary (which are
of a normal and recurring  nature) for the fair  presentation  of the results of
the interim  periods  presented.  These financial  statements  should be read in
conjunction  with the  audited  consolidated  financial  statements  included in
Pivotal's  Annual  Report on Form 10-K for the year  ended  June 30,  2001.  The
results of operations for any interim period are not  necessarily  indicative of
the  results of  operations  for any other  interim  period or for a full fiscal
year.

2.   ACCOUNTS RECEIVABLE

Accounts  receivable are net of an allowance for doubtful accounts of $4,404 and
$2,260 at September 30, 2001 and June 30, 2001, respectively.

3.   ACCOUNTS PAYABLE AND ACCRUED LIABILITIES

The components of accounts payable and accrued liabilities were as follows:

                                        September 30, 2001       June 30, 2001
                                        ------------------       -------------

Accounts payable                             $10,862                  $12,721
Accrued compensation                           3,242                    3,867
Accrued acquisition costs                      4,053                    5,227
Other accrued liabilities                      4,872                    3,509
                                               -----                    -----
                                             $23,029                  $25,324
                                             =======                  =======

4.   LOSS PER SHARE

The  following  table sets forth the  computation  of basic and diluted loss per
share:


                                                                     Three months ended
                                                                        September 30,
                                                                    2001              2000
                                                                  --------          --------
                                                                              
Net loss (A)                                                      $(22,587)         $(5,454)
Weighted average number of common shares outstanding (B)            23,988           22,375

Loss per share:
         Basic and diluted (A/B)                                   $ (0.94)          $(0.24)




                                       5

                               PIVOTAL CORPORATION

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
          (EXPRESSED IN UNITED STATES DOLLARS; ALL AMOUNTS IN THOUSANDS
                             EXCEPT PER SHARE DATA)
                                   (UNAUDITED)


5.   COMPREHENSIVE LOSS

The components of comprehensive loss, net of tax, are as follows:


                                                                                           Three months ended
                                                                                              September 30,
                                                                                          2001               2000
                                                                                       ----------         ----------
                                                                                                     
    Net loss                                                                            $(22,587)           $(5,454)
    Other comprehensive loss:
         Change in net unrealized loss on available-for-sale investment                     (459)                 -
                                                                                       ----------         ----------
                                                                                        $(23,046)           $(5,454)
                                                                                       ==========         ==========



6.   SEGMENTED INFORMATION

Pivotal  operates in one  business  segment,  the  development,  marketing,  and
supporting of Internet and corporate  network-based  software  applications used
for managing customer and selling partner relationships.

Pivotal licenses and markets its products  internationally.  The following table
presents a summary of revenues by geographical region:

                                                       Three months ended
                                                          September 30,
                                                      2001           2000
                                                    --------       --------

         United States                               $8,465        $14,772
         Canada                                       1,306          2,435
         International                                6,251          3,851
                                                    --------       --------
                                                    $16,022        $21,058
                                                    ========       ========

Pivotal attributes revenue among the geographical areas based on the location of
the customers involved.

During the three months ended  September 30, 2001 and 2000,  no single  customer
accounted for 10% or more of total revenue.



                                       6


                               PIVOTAL CORPORATION

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
          (EXPRESSED IN UNITED STATES DOLLARS; ALL AMOUNTS IN THOUSANDS
                             EXCEPT PER SHARE DATA)
                                   (UNAUDITED)


7.   RECENT ACCOUNTING PRONOUNCEMENTS

In July 2001, the Financial  Accounting  Standards  Board (FASB) issued SFAS No.
141,  Business  Combinations,  and SFAS No. 142,  Goodwill and Other  Intangible
Assets.  SFAS No.1 41  addresses  the initial  recognition  and  measurement  of
intangible assets acquired in a business  combination and SFAS No. 142 addresses
the initial recognition and measurement of intangible assets acquired outside of
a business  combination  whether acquired  individually or with a group of other
assets. These standards require all future business combinations to be accounted
for  using  the  purchase  method  of  accounting.  Goodwill  will no  longer be
amortized but instead will be subject to impairment tests at least annually.

Pivotal is required to adopt SFAS No. 141 and 142 on a  prospective  basis as of
July 1, 2002.  Pivotal is currently  evaluating  the impact that the adoption of
these  pronouncements  may  have  on  its  financial  position  and  results  of
operations.  Prior to any  charges for  impairment  which may be recorded in the
three quarters ending June 30, 2002, adoption of these  pronouncements will have
the effect of  eliminating  quarterly  goodwill  amortization  of $6.8  million.
Unamortized goodwill was $55.7 million as of September 30, 2001.

The FASB issued  SFAS No. 144,  "Accounting  for the  Impairment  or Disposal of
Long-Lived  Assets," in August 2001.  SFAS No. 144,  which  addresses  financial
accounting  and  reporting  for the  impairment  of  long-lived  assets  and for
long-lived  assets to be disposed of,  supercedes  SFAS No. 121 and is effective
for fiscal years  beginning after December 15, 2001.  Therefore  Pivotal will be
required to adopt SFAS No. 144 as of July 1, 2002.  The adoption of SFAS No. 144
is not expected to have a material impact on the Company's financial statements.

8.   SUBSEQUENT EVENTS

On October 25, 2001, Pivotal announced that it is restructuring its organization
around core business processes to improve cost efficiencies,  productivity,  and
the delivery of customer results. The restructuring program includes a reduction
in the number of  employees  by 22  percent  from 675 to 525,  consolidation  of
excess facilities,  and restructuring of certain business functions.  Pivotal is
currently  estimating the  restructuring and other charges to be recorded in the
quarter ended December 31, 2001 including employee  severances,  excess facility
costs and related asset impairment charges.

Due  to the  decline  in  current  business  conditions,  Pivotal  is  currently
assessing  the future  revenue  potential and estimated  costs  associated  with
businesses  acquired in 2001 and 2000 to determine if the goodwill and purchased
intangible  assets is impaired.  If the impairment  analysis  indicates that the
carrying  value  will  not be fully  recovered  through  estimated  undiscounted
operating cash flows,  Pivotal will record an impairment  charge measured by the
amount that the carrying amount exceeds the fair market value of these assets.




                                       7

PART I - ITEM 2

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS

Investors should read the following in conjunction with the unaudited  condensed
consolidated  financial statements and notes thereto included in Part I - Item 1
of this Quarterly Report, and the audited consolidated  financial statements and
notes thereto and Management's  Discussion and Analysis of Financial  Conditions
and Results of  Operations in our Annual Report on Form 10-K for the fiscal year
ended June 30, 2001.


FORWARD-LOOKING STATEMENTS

Statements  in this  filing  about  our  future  results,  levels  of  activity,
performance,   goals  or   achievements   or  other  future  events   constitute
forward-looking  statements.  These statements  involve known and unknown risks,
uncertainties  and other  factors  that may cause  actual  results  or events to
differ  materially  from those  anticipated in our  forward-looking  statements.
These factors  include,  among others,  those  described in connection  with the
forward-looking   statements,  and  the  factors  described  under  the  heading
"Important  factors that may affect our business,  our results of operations and
our stock price" in Exhibit 99.1 to this report, which is hereby incorporated by
reference in this report.

In some cases, you can identify  forward-looking  statements by our use of words
such  as  "may,"  "will,"   "should,"   "could,"   "expect,"  "plan,"  "intend,"
"anticipate," "believe," "estimate," "predict," "potential" or "continue" or the
negative  or other  variations  of these  words,  or other  comparable  words or
phrases.

Although  we believe  that the  expectations  reflected  in our  forward-looking
statements  are  reasonable,  we  cannot  guarantee  future  results,  levels of
activity, performance, achievements or other future events. Moreover, neither we
nor anyone else assumes  responsibility for the accuracy and completeness of our
forward-looking  statements.  We  are  under  no  duty  to  update  any  of  our
forward-looking  statements after the date of this report.  You should not place
undue reliance on our forward-looking statements


OVERVIEW

Pivotal  Corporation  enables  large and  medium-sized  businesses  worldwide to
acquire,  serve and manage their  customers by providing  customer  relationship
management and electronic business solutions.  Customer relationship  management
and electronic  business  solutions  automate and manage marketing,  selling and
servicing processes over the Internet.  We refer to our solutions as the Pivotal
Customer  Relationship  Management and eBusiness  solution  suite.  The Customer
Relationship  Management and eBusiness  solution suite is designed to complement
and integrate with a business' supply chain,  therefore  enabling  businesses to
improve efficiency and increase revenues.

On August 14,  2001,  we announced  the  worldwide  availability  of the Pivotal
ePower Lifecycle Engine - Oracle Edition. In the past, we have focused solely on
Microsoft database platforms. With this new development, our solution can now be
implemented using Microsoft and/or Oracle based platforms and  technologies.  We
believe this will open up a new set of business  opportunities  to us as we will
now  have  access  to  businesses  using  an  Oracle  platform.   With  our  new
Oracle-based  solution, we will seek to broaden our market by directly targeting
Oracle-based  companies  and by  expanding  our  relationships  with third party
distributors and systems integrators that have Oracle-based practices.

On October 25, 2001 we announced our corporate  restructuring  initiatives which
included a workforce  reduction of 150 employees,  representing 22% of our total
workforce  worldwide,  consolidation of excess  facilities and  restructuring of
certain  business  functions.  We  expect  the total  cost of our  restructuring
initiatives  to be $10.5  million,  which will be recorded in the quarter ending
December 31, 2001. We believe that this new  headcount  enables us to align with
both the current demand in the market for customer  relationship  management and
electronic business solutions as well as the anticipated growth within that same
market.  We have also  restructured  our sales process.  This process now allows
some  customers to conduct  formalized  evaluations  of our  solutions  prior to
making their  decision to purchase.  Although this may extend the length of some
sales cycles,  we believe this will result in an advantage over our  competitors
as our customers will experience more security in the buying process.


                                       8

Due to the  decline  of  market  conditions  and our  restructuring  initiatives
announced  October 25,  2001,  we are  reviewing  the  valuation of goodwill and
purchased  intangibles  on our  balance  sheet  and may  record a charge  for an
impairment in value in the quarter ending December 31, 2001.

Our solutions  are sold in 35 countries  and are  available in English,  French,
German and Spanish from  Pivotal  directly and  Portuguese,  Swedish,  Japanese,
Chinese  and Hebrew  from  members of our  third-party  resellers,  the  Pivotal
Alliance.  More than 1300  companies  around the world use Pivotal  software and
services including: ABN AMRO Securities LLC, Atlas Copco Airpower N.V., Belgacom
France,  Bombardier  Aerospace,  Centex Homes, Citizens Gas, CIBC World Markets,
Commonfund,  Compuware Corporation Japan,  Deloitte & Touche,  Emerson Electric,
Farm Credit Services of America,  FLAG Telecom,  Grantham,  Mayo, Van Otterloo &
Company L.L.C., Haldex Services Corporation,  Harper Collins Publishers,  Heller
Financial,   Hitachi  Telecom  (USA)  Inc.,  Intrawest   Corporation,   Kikkoman
Corporation,  KPMG, National Air Traffic Services,  London, NEC, Novartis Animal
Health Inc.,  Novozymes North America,  Inc.,  Panasonic SA, Premera Blue Cross,
Principal Financial Group, Inc., Qiagen, Royal Bank of Canada, Southern Company,
Toshiba Information Systems  Corporation,  Vivendi, and Ziff Davis Media Inc. We
market and sell our  solutions  through a direct  sales force as well as through
third-party solution providers.

Our  common  shares  are  listed on NASDAQ  under the  symbol  "PVTL" and on the
Toronto Stock Exchange under the symbol "PVT". Our head office is located at 300
- 224 West Esplanade, North Vancouver, British Columbia, Canada V7M 3M6, and our
telephone  number is (604) 988-9982.  Our home page on the Internet can be found
at  www.pivotal.com.  Information  contained on our website does not  constitute
part of this report.

Pivotal  Corporation was incorporated in British Columbia,  Canada in 1990 under
the name Pen  Magic  Software  Corporation,  and  changed  its name to Pen Magic
Software  Inc.  in  1991,  to  Pivotal  Software  Inc.  in 1995  and to  Pivotal
Corporation in 1999. The terms  "Pivotal," "our company" and "we" in this filing
refer to Pivotal  Corporation,  a British Columbia  company,  and all of Pivotal
Corporation's   wholly  owned   subsidiaries   including  Pivotal   Corporation,
incorporated in Washington State, Pivotal Corporation  Limited,  incorporated in
the United Kingdom,  Pivotal  Corporation  France S.A.,  incorporated in France,
Exactium Ltd., incorporated in Israel,  Exactium, Inc., incorporated in Delaware
State, Pivotal Technologies Corporation Limited, incorporated in the Republic of
Ireland,  Pivotal Corporation (N.I.) Limited,  incorporated in Northern Ireland,
Pivotal GmbH, incorporated in Germany,  Digital Conversations Inc., incorporated
in British Columbia,  Pivotal Corporation  Australia Pty. Ltd.,  incorporated in
Australia,  Project One  Business  Technologies  Inc.,  incorporated  in British
Columbia,   Nihon  Pivotal  K.K.,   incorporated  in  Japan  and  Inform,  Inc.,
incorporated in Ontario.

Pivotal Relationship, Pivotal eRelationship, Pivotal eRelationship 2000, Pivotal
eRelationship 2000 IntraHub,  Pivotal  eRelationship  2000 CustomerHub,  Pivotal
eRelationship  2000  PartnerHub,  Pivotal ePower,  Pivotal ePower 2000,  Pivotal
eSelling  2000,  PivotalHost,  Pivotal  Anywhere,  Pivotal  ePower  Intelligence
Engine,  Pivotal  Sales & Marketing  Intelligence,  Pivotal  ePower  Interaction
Engine, PivotalLink for Customer Interaction Center, Pivotal SyncStream, Pivotal
Demand Chain Management,  Pivotal Digital Intelligence,  Pivotal Instant Action,
Pivotal Commerce,  Pivotal PartnerHub,  Pivotal  CustomerHub,  Pivotal eSelling,
Pivotal  Service,  Pivotal  Marketing,  Pivotal ePower Lifecycle Engine - Oracle
Edition  and  Miller  Heiman  for  eRelationship  Sales  are  trademarks  and/or
registered  trademarks of Pivotal Corporation.  All other company names, product
names, marks, logos, and symbols referenced are the trademarks and/or registered
trademarks of their respective owners.



                                       9

SOURCE OF REVENUE AND REVENUE RECOGNITION POLICY

We derive our revenues from the sale of licenses and services and maintenance to
end-users,  value added  resellers and application  service  providers and, to a
lesser  extent,  through  distribution  of third party  products.  We  recognize
license revenues on delivery to the customer of our solutions if:


     -    there is persuasive evidence of an arrangement;

     -    the fee is fixed or determinable;

     -    there is vendor-specific  objective evidence supporting allocating the
          total fee among all elements of a multiple-element arrangement; and

     -    the collection of the license fee is probable.

Multiple-element  arrangements  could  consist of software  licenses,  upgrades,
enhancements,   maintenance   and  consulting   services.   Under  some  license
arrangements, with either a fixed or indefinite term, our customers agree to pay
for the license with periodic  payments  extending beyond one year. We recognize
revenues from these  arrangements as the periodic  payments become due, provided
all other conditions for revenue recognition are met.

We enter into reseller and sub-licensing arrangements that provide a fee payable
to us based on a percentage of list price. We recognize revenue only on the fees
payable to us, net of any amount payable to the reseller by the customer.

We typically  sell first year  maintenance  with the related  software  license.
Revenue  related to maintenance is recognized  over the term of the  maintenance
contract,  typically  one year.  Revenues  relating  to  technical  support  and
maintenance  have increased due to our increasing  customer base and the renewal
of technical  support and  maintenance  contracts upon  expiration of first year
maintenance arrangements.

We recognize revenues from consulting, implementation services, and education as
these services are performed. We derive revenue from these services primarily on
a  time-and-materials  basis  under a  separate  service  arrangement  with  the
customer. The majority of the implementation  services provided to our customers
in connection  with  installations  of our solutions are provided by third-party
consulting and  implementation  service  providers.  These  third-party  service
providers contract directly with the customer.

Our cost of license revenues  primarily  consists of costs related to media, the
packaging and  distribution of solutions,  the related  documentation  and other
production  costs,  and  royalty  fees  due  to  third  parties  for  integrated
technology. Our cost of services revenues includes salaries and related expenses
for our  implementation,  consulting support and education  organizations and an
allocation  of  facilities,   communications  and  depreciation   expenses.  Our
operating  expenses are  classified  into three  general  categories:  sales and
marketing, research and development and general and administrative.  We classify
all charges to these  operating  expense  categories  based on the nature of the
expenditures.  We allocate the costs for overhead and  facilities to each of the
functional areas based on their headcount.

Our customers include a number of our suppliers.  On occasion, we have purchased
goods or services  for our  operations  from these  vendors at or about the same
time we have licensed our software to these  organizations.  These  transactions
are negotiated separately and recorded at terms we consider to be arms-length.

Software  development costs incurred prior to the establishment of technological
feasibility  are included in research and development  costs as incurred.  Since
license revenues from our solutions are not recognized until after technological
feasibility has been established,  software  development costs are not generally
expensed  in the  same  period  in  which  license  revenues  for the  developed
solutions are recognized.


RESULTS OF OPERATIONS

The following table presents selected financial data, derived from our unaudited
condensed  consolidated  statements  of  operations,  as a  percentage  of total
revenues for the periods  indicated.  The operating results for the three months
ended September 30, 2001 and 2000, respectively,  are not necessarily indicative
of the  results  that may be  expected  for the full  fiscal  year or any future
period.


                                       10



                                                                  Three months ended
                                                                     September 30,
                                                                2001             2000
                                                              --------         --------
                                                                          
  CONSOLIDATED STATEMENT OF OPERATIONS
       REVENUES:
           Licenses                                              38%               65%
           Services and maintenance                              62%               35%
                                                              --------         --------
                    Total revenues                              100%              100%
                                                              --------         --------
       COST OF REVENUES:
           Licenses                                               3%                4%
           Services and maintenance                              37%               18%
                                                              --------         --------
                    Total cost of revenues                       40%               22%
                                                              --------         --------
       Gross profit                                              60%               78%
                                                              --------         --------
       OPERATING EXPENSES:
           Sales and marketing                                   84%               55%
           Research and development                              31%               19%
           General and administrative                            44%                8%
           Amortization of goodwill                              42%               24%
                                                              --------         --------
                    Total operating expenses                    201%              106%
                                                              --------         --------
       Loss from operations                                    (141)%             (28)%
       Interest and other income                                  1%                2%
                                                              --------         --------
       Loss before income taxes                                (140)%             (26)%
       Income tax (expense) recovery                             (1)%               -
                                                              --------         --------
       Net loss                                                (141)%             (26)%
                                                              =========        ========



REVENUES

Total  revenues  decreased  24% to $16.0  million  from  $21.1  million  for the
quarters ended September 30, 2001 and 2000, respectively.

The market for our  solutions  and  related  services is  unpredictable.  We are
experiencing  signs of  weakness  due to the  current  economic  slowdown in the
market and the related reluctance of companies to acquire  significant  software
systems at this time. These market  conditions may continue to deteriorate.  The
severity  and  duration of any further  deterioration  may compel us to consider
further reductions in our workforce to realign with those new market conditions,
on either a regional or global scale,  or both.  This reduction  could adversely
impact our ability to develop,  deliver  and/or  service  our  existing  and new
products, as well as our ability to attract, maintain and service our customers.

Licenses

Revenues from licenses  decreased 56% to $6.1 million from $13.8 million for the
quarters ended September 30, 2001 and 2000, respectively.

Our revenues from  licenses  decreased as a result of a slowdown in our European
operations during the course of the quarter,  a further general weakening of the
U.S. economy and difficulty experienced in closing sales in North America during
the final weeks of the quarter  following  the acts of  terrorism  in the United
States on September 11, 2001.

Revenues  from  licenses  represented  38% and  65% of  total  revenues  for the
quarters ended  September 30, 2001 and 2000,  respectively.  No single  customer
accounted for 10% or more of our revenues for the quarters  ended  September 30,
2001 and 2000.  North  American  license  revenues  accounted for 61% and 82% of
total  license  revenues  in the  quarters  ended  September  30, 2001 and 2000,
respectively.



                                       11



Our customers  include a number of  suppliers.  On occasion,  we have  purchased
goods or services for our  operations  from vendors on or about the same time as
we have licensed our software to these  organizations.  These  transactions  are
separately  negotiated  and  recorded  at amounts and terms we consider to be at
arm's-length.  During the three months ended  September  30, 2001, we recognized
approximately  $1.2 million of software license revenue from  transactions  with
vendors where we purchased  goods or services from those vendors at or about the
same time as the software license transactions.

Services and Maintenance

Revenues  from services and  maintenance  increased 37% to $10 million from $7.3
million for the quarters ended September 30, 2001 and 2000,  respectively.  This
resulted from an increase of $0.7 million in revenues from technical support and
maintenance  contracts,  which  entitle  the  customer  to new  versions  of the
solutions and to technical support and maintenance services,  and an increase of
$2.0 million in revenues from  implementation,  education and consulting service
engagements.

Our revenues  from  services and  maintenance  represented  62% and 35% of total
revenues for the quarters ended  September 30, 2001 and 2000,  respectively.  We
believe that future  revenues  from  services and  maintenance  will continue to
increase as a percentage of total revenues over the quarter ended  September 30,
2001,  due to the  increase in the number of technical  support and  maintenance
contracts as our customer base grows.  We intend to expand  consulting  services
targeted at helping  customers  understand  more about matters such as effective
one-to-one  marketing  and using the  Internet to increase  revenues and improve
customer  service.  We plan to  continue  relying on third  parties to provide a
majority of implementation services to our customers rather than providing those
services directly.

COST OF REVENUES

Total cost of revenues  increased  34% to $6.4 million from $4.7 million for the
quarters ended September 30, 2001 and 2000, respectively.

Licenses

Cost of revenues from licenses  consists of costs  relating to the packaging and
distribution of solutions, related documentation and fees paid for incorporation
of third-party products into our solutions.

Cost of revenues from  licenses  decreased to $0.5 million from $0.9 million for
the quarters ended  September 30, 2001 and 2000,  respectively.  The decrease is
due  primarily to the decline in license  revenues  compared to prior  quarters.
Cost of revenues  from licenses as a percentage of revenues from licenses was 8%
and 6% for the quarters  ended  September 30, 2001 and 2000,  respectively.  The
cost of licenses as a percentage  of license  revenue  remains  similar to prior
quarters and will fluctuate  quarter to quarter depending on sales mix and costs
of third-party technology integrated with our solutions.

Services and Maintenance

Cost of revenues from services and  maintenance  consists of personnel and other
expenses  relating to the cost of providing  maintenance  and customer  support,
education and consulting services.

Cost of revenues from services and maintenance will vary depending on the mix of
services we provide between support and maintenance,  education,  implementation
and  consulting  services.  Gross  profit  margins  are higher for  support  and
maintenance  services  than  they are for  education  and  consulting  services.
Support and  maintenance  services  involve the  delivery of software  upgrades,
which the  customers  download and install  themselves,  and  customer  support.
Education and  consulting  services  generally  require more  involvement by our
employees, resulting in higher compensation, travel and similar expenses.



                                       12


Cost of revenues  from  services and  maintenance  increased 51% to $5.9 million
from  $3.9  million  for  the  quarters  ended  September  30,  2001  and  2000,
respectively.  Cost of revenues from services and maintenance as a percentage of
revenues from services and  maintenance  was 59% and 53% for the quarters  ended
September 30, 2001 and 2000, respectively.

We expect that cost of revenues from services and maintenance will increase as a
percent of  revenues  from  services  and  maintenance  as we expand our service
capabilities  in  international  markets to  support  planned  expansion  of our
international business and as we expand our consulting services. This will occur
because we will be incurring expenses to hire and train employees before we will
be earning  revenue for their  services,  and because we may not generate enough
demand for our services to use all the capacity we add.

OPERATING EXPENSES

Sales and Marketing

Sales and marketing expenses consist primarily of salaries, commissions, bonuses
and benefits earned by sales and marketing  personnel,  direct expenditures such
as travel,  communication  and  occupancy for direct sales offices and marketing
expenditures related to direct mail, online marketing,  trade shows, advertising
and promotion.

Sales and marketing  expenses  increased 17% to $13.4 million from $11.5 million
for the quarters ended September 30, 2001 and 2000,  respectively.  The increase
in dollar amounts reflects the expansion of our  international  sales capability
which  required an increase in the number of sales and marketing  professionals.
Sales and marketing  expenses increased as a percentage of total revenues to 84%
from 55% for the quarters ended September 30, 2001 and 2000, respectively.  This
increase of sales and  marketing  expenses  as a  percentage  of total  revenues
resulted  from lower  revenue this  quarter.  We expect that sales and marketing
expenses  will  decrease as a  percentage  of total  revenues as a result of our
restructuring initiatives announced October 25, 2001.

Research and Development

Research and development  expenses consist  primarily of salaries,  benefits and
equipment for software engineers, quality assurance personnel, program managers,
product managers,  technical writers and outside contractors used to augment the
research and development efforts.

Research  and  development  expenses  increased  26% to $4.9  million  from $3.9
million  for the  quarters  ended  September  30,  2001 and 2000,  respectively.
Research and  development  expenses  were 31% and 19% of total  revenues for the
quarters ended September 30, 2001 and 2000, respectively.  We expect to continue
to keep research and development expenditures at the same percentage of revenues
as we expand our Customer Relationship Management and eBusiness solution suite.

General and Administrative

General and administrative expenses consist primarily of salaries,  benefits and
related  costs for  executive,  finance,  administrative,  human  resources  and
information services personnel. General and administrative expenses also include
legal and other professional fees.

General and administrative expenses increased 302% to $7.1 million from $1.8 for
the  quarters  ended  September  30,  2001 and 2000,  respectively.  General and
administrative expenses were 44% and 8% of total revenues for the quarters ended
September 30, 2001 and 2000,  respectively.  In the quarter ended  September 30,
2001, general and administrative expenses include approximately $1.9 million for
vacated premises,  employee severances and other restructuring and approximately
$1.9  million for an  additional  allowance  for doubtful  accounts.  During the
quarter ended September 30, 2001, we continued to experience  delays in payments
from certain  customers due to the weak North American  economy.  The balance of
the increase in general and administrative expenses was due to hiring additional
personnel  and the  implementation  of  internal  financial  and  administrative
systems.  We expect  general  and  administrative  expenses  will  decrease as a
percentage  of total  revenues  as a  result  of our  restructuring  initiatives
announced October 25, 2001.



                                       13


Amortization of Goodwill

Amortization  of goodwill was $6.8 million in the quarter  ended  September  30,
2001,  compared to 5.0 million for the quarter  ended  September  30, 2000.  The
increase  resulted from additional  goodwill  amortization on business  acquired
during the year ended June 30, 2001.

Due  to a  decline  in  market  conditions  and  our  restructuring  initiatives
announced  October 25,  2001,  we are  reviewing  the  valuation of goodwill and
purchased  intangible assets on our balance sheet and may record a charge for an
impairment in value in the quarter ending December 31, 2001.

Share-Based Compensation

We recorded deferred  compensation  expenses of $14,000 during the quarter ended
September 30, 2001 in connection with grants of employee share purchase  options
with  exercise  prices  lower than the deemed  fair  market  value of our common
shares.  We are  amortizing  this amount over the four-year  period in which the
options vest. We will allocate the expense among  operating  expense  categories
based on the  primary  activity  of the  employee  that  holds  the  option.  We
recognized  $14,000 and $28,000 in  compensation  expense in the quarters  ended
September  30, 2001 and 2000,  respectively.  We  currently  expect to recognize
$58,000 and $23,000 in the years ending June 30, 2002 and 2003, respectively.

Interest and Other Income

Interest and other income consists of earnings on cash and cash  equivalents and
short-term  investments  net of interest  expense,  foreign  exchange  gains and
losses,  and gains and losses on sale of property  and  equipment.  Interest and
other income was $218,000 and $343,000 for the quarters ended September 30, 2001
and 2000, respectively. The total other income of $218,000 for the quarter ended
September  30, 2001  includes a foreign  exchange  loss of $263,000  compared to
$343,000 for the quarter ended  September 30, 2000 including a foreign  exchange
loss of  $119,000.  The other  components  of interest and other income were not
material for the periods presented.

Income Taxes

The provision for income taxes was $154,000 for the quarter ended  September 30,
2001 compared to a recovery of $67,000 of prior taxes paid for the quarter ended
September  30,  2000.  These  income tax amounts  were all  attributable  to our
operations in the United States and the United Kingdom.



                                       14


QUARTERLY RESULTS OF OPERATIONS

The following tables present our unaudited  quarterly results of operations both
in absolute  dollars  and on  percentage  of revenue  basis for each of our last
eight quarters. This data has been derived from unaudited consolidated financial
statements  that have been  prepared  on the same  basis as the  annual  audited
consolidated  financial  statements  and, in our  opinion,  included  all normal
recurring  adjustments  necessary for the fair presentation of such information.
These unaudited  quarterly results should be read in conjunction with our annual
audited consolidated financial statements.


                                                                          Three months ended
                                     Sep. 30,    June 30,     Mar. 31,    Dec. 31,    Sep. 30,     June 30,    Mar. 31,    Dec. 31,
                                       2001        2001         2001        2000        2000         2000        2000        1999
                                  -----------------------------------------------------------------------------------------------
                                                                                                    
Revenues:
     Licenses                       $  6,053     $ 12,028     $16,368     $16,346      $13,768     $13,136     $10,125     $ 8,026
     Services and maintenance          9,969       10,079      10,026       9,385        7,290       5,049       4,412       3,516
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
         Total revenues               16,022       22,107      26,394      25,731       21,058      18,185      14,537      11,542
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
Cost of revenues:
     Licenses                            492          946       1,009         979          866         812         635         410
     Services and maintenance          5,860        5,971(1)    5,346       4,979        3,870       2,671       2,295       1,813
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
         Total cost of revenues        6,352        6,917       6,355       5,958        4,736       3,483       2,930       2,223
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
Gross profit                           9,670       15,190      20,039      19,773       16,322      14,702      11,607       9,319
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
Operating expenses:

     Sales and marketing              13,404       14,129(2)   12,689      12,914       11,498      10,319       8,214       6,917
     Research and development          4,947        5,228       5,096       4,509        3,917       2,803       2,409       2,125
     General and administrative        7,131(4)     6,904(3)    2,787       2,100        1,776       1,318       1,197         968
     Amortization of goodwill          6,839        6,594       6,068       5,405        4,995       1,280          97          32
     In-process research and
      development and other
      charges                              -            -           -           -            -       6,979           -           -
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
   Total operating expenses           32,321       32,855      26,640      24,928       22,186      22,699      11,917      10,042
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
Loss from operations                 (22,651)     (17,665)     (6,601)     (5,155)      (5,864)     (7,997)       (310)       (723)

Interest and other income                218        1,352         994         644          343         478         673         685
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
(Loss) income before income          (22,433)     (16,313)     (5,607)     (4,511)      (5,521)     (7,519)        363         (38)
  taxes

Income tax expense (recovery)            154          344          56         170          (67)        217         139         126
--------------------------------- ----------- ------------ ----------- ----------- ------------ ----------- ----------- -----------
Net (loss) income                   $(22,587)    $(16,657)    $(5,663)     $4,681       $5,454     $(7,736)    $   224    $  (164)
================================= =========== ============ =========== =========== ============ =========== =========== ===========


(1)  Cost of revenues for services and maintenance  increased  during the fourth
     quarter  as  a  result  of  increased  numbers  of  technical  support  and
     maintenance contracts we obtained as our customer base grew.

(2)  During the  fourth  quarter  ended  June 30,  2001,  we  increased  program
     spending which caused sales and marketing costs to increase as a percentage
     of revenue.

(3)  Includes $3.6 million for non-recurring  charges relating to the impairment
     of long-lived assets and an additional provision for doubtful accounts.

(4)  Includes $1.9 million for vacated  premises,  employee  severance and other
     restructuring  changes and  approximately  1.9  million  for an  additional
     allowance for doubtful accounts receivable.



                                       15



                                                                        Three months ended
                                --------------------------------------------------------------------------------------------------
                                   Sep. 30,     June 30,    Mar. 31,    Dec. 31,     Sep. 30     June 30,    Mar. 31,    Dec. 31,
                                     2001         2001        2001        2000        2000         2000        2000        1999
                                --------------------------------------------------------------------------------------------------
                                                                                                     
REVENUES:
     Licenses                         38%          54%         62%         64%          65%         72%         70%          70%
     Services and maintenance         62%          46%         38%         36%          35%         28%         30%          30%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
      Total revenues                 100%         100%        100%        100%         100%        100%        100%         100%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
COST OF REVENUES:
     Licenses                          3%           4%          4%          4%           4%          4%          4%           3%
     Services and maintenance         37%          27%(1)      20%         19%          18%         15%         16%          16%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
      Total cost of revenues          40%          31%         24%         23%          22%         19%         20%          19%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
Gross profit                          60%          69%         76%         77%          78%         81%         80%          81%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
OPERATING EXPENSES:
     Sales and marketing              84%          64%(2)      48%         50%          55%         57%         56%          60%
     Research and development         31%          24%         19%         18%          19%         15%         17%          19%
     General and administrative       44%(4)       31%(3)      11%          8%           8%          7%          8%           8%
     Amortization of goodwill         42%          30%         23%         21%          24%          7%          1%           -
     In-process research and
      development and other
      charges                          -            -           -           -            -          39%          -            -
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
      Total operating expenses       201%         149%        101%         97%         106%        125%         82%          87%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
Loss from operations                (141)%        (80)%       (25)%       (20)%        (28)%       (44)%        (2)%         (6)%

Interest and other income              1%           6%          4%          3%           2%          3%          5%           6%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
(Loss) income before income         (140)%        (74)%        21%        (17)%        (26)%       (41)%         3%           -
  taxes

Income tax expense (recovery)          1%           1%          -           1%           -           1%          1%           1%
------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ----------- ------------
Net (loss) income                   (141)%        (75)%       (21)%       (18)%        (26)%       (42)%         2%          (1)%
=============================== ============ =========== =========== =========== ============ =========== =========== ============


(1)  Cost of revenues for services and maintenance  increased  during the fourth
     quarter  as  a  result  of  increased  numbers  of  technical  support  and
     maintenance contracts we obtained as our customer base grew.

(2)  During the  fourth  quarter  ended  June 30,  2001,  we  increased  program
     spending which caused sales and marketing costs to increase as a percentage
     of revenue.

(3)  Includes $3.6 million for non-recurring  charges relating to the impairment
     of long-lived assets and an additional provision for doubtful accounts.

(4)  Includes $1.9 million for vacated  premises,  employee  severance and other
     restructuring  charges and  approximately  1.9  million  for an  additional
     allowance for doubtful accounts receivable.


We believe  the  decrease  in revenue in the  quarters  ended June 30,  2001 and
September 30, 2001 as compared to prior quarters was due to the current economic
slowdown and related reluctance of companies to acquire significant software and
systems at this time. In addition,  a traditional  pattern of reduced  buying by
European  customers  during the months of July and August has again  resulted in
lower European license revenue for the quarter ended September 30, 2001.

We incurred  operating  losses as we increased  the level of  investment  in all
facets  of  our  business.  Our  quarterly  operating  results  have  fluctuated
significantly  in the past and will  continue  to  fluctuate  in the future as a
result of a number of factors,  many of which are outside of our  control.  As a
result of our limited operating history and recent acquisitions, we



                                       16


cannot forecast operating expenses based on historical results.  Accordingly, we
base our  anticipated  level of expense in part on future  revenue  projections.
Most of our  expenses  are  fixed  in the  short-term  and we may not be able to
quickly  reduce  spending  if  revenues  are lower than we have  projected.  Our
ability to forecast  our  quarterly  revenues  accurately  is limited  given our
limited operating history,  length of the sales cycle of our solutions and other
uncertainties in our business.  If revenues in a particular  quarter do not meet
projections,  our net losses in a given quarter would be greater than  expected.
As a result, we believe that our quarter-to-quarter comparisons of our operating
results are not necessarily meaningful. Investors should not rely on the results
of one quarter as an indication of future performance.

LIQUIDITY AND CAPITAL RESOURCES

At September 30, 2001, we had $9.5 million in cash and cash  equivalents,  $48.4
million in short-term investments and $42.4 million in working capital. Our cash
and cash  equivalents and short-term  investments  decreased to $57.9 million at
September  30, 2001 from $68.7  million at June 30,  2001.  Our working  capital
decreased  to $42.4  million at  September  30, 2001 from $58.4  million at June
30,2001.

We used cash from  operating  activities  of $9.5  million  and  generated  $0.7
million for the three months ended September 30, 2001 and 2000, respectively.

Net cash provided by investing  activities was $5.4 million for the three months
ended  September  30, 2001  compared to $6.8 million in the same period in 2000.
During the quarter  ended  September  30,  2001,  we  received  proceeds of $7.0
million  from the sale and  maturity  of  short-term  investments.  Net  capital
expenditures were $0.2 million for the three months ended September 30, 2001 and
$1.4 million for the three months ended September 30, 2000.

Net cash provided by financing  activities was $0.3 million and $1.7 million for
the three  months  ended  September  30, 2001 and 2000,  respectively.  Net cash
provided  by  financing  activities  resulted  primarily  from  sales of  equity
securities.

Our  principal  source of liquidity at September  30, 2001 was our cash and cash
equivalents  and  short-term  investments  of  $57.9  million.  We have a credit
facility  with a  Canadian  chartered  bank  which  includes  a  revolving  term
operating  line of $2.0 million (Cdn.  $3.0  Million),  bearing  interest at the
bank's  prime rate plus 1% per year,  secured by a charge on all our current and
future  personal  property.  As of June  30,  2001 and  2000,  no  amounts  were
outstanding  under the credit facility.  During the quarter ended June 30, 2001,
we entered into an irrevocable  letter of credit with a Canadian  chartered bank
for $2.5 million (Cdn. $3.8 million).  The letter of credit,  which expires July
3, 2002,  collaterizes  our obligations to a third party for tenant  improvement
costs.

We believe that the total  amount of cash and cash  equivalents  and  short-term
investments,  along with the commercial credit facilities, will be sufficient to
meet our anticipated  cash needs for working  capital or other purposes  through
the year ending June 30, 2002.  Thereafter,  depending on the development of our
business,  we may need to raise  additional  cash for  working  capital or other
expenses. We also may encounter opportunities for acquisitions or other business
initiatives that require significant cash commitments, or unanticipated problems
or expenses that could result in a requirement  for additional  cash before that
time. If we need to raise additional cash,  financing may not be available to us
on favorable terms, or at all.



                                       17


RECENT ACCOUNTING PRONOUNCEMENTS

In July 2001, the Financial  Accounting  Standards  Board (FASB) issued SFAS No.
141,  Business  Combinations,  and SFAS No. 142,  Goodwill and Other  Intangible
Assets.  SFAS No.1 41  addresses  the initial  recognition  and  measurement  of
intangible assets acquired in a business  combination and SFAS No. 142 addresses
the initial recognition and measurement of intangible assets acquired outside of
a business  combination  whether acquired  individually or with a group of other
assets. These standards require all future business combinations to be accounted
for  using  the  purchase  method  of  accounting.  Goodwill  will no  longer be
amortized but instead will be subject to impairment tests at least annually.

We are required to adopt SFAS No. 141 and 142 on a prospective  basis as of July
1, 2002.  We are  currently  evaluating  the impact  that the  adoption of these
pronouncements  may have on its  financial  position and results of  operations.
Prior to any charges for impairment  which may be recorded in the three quarters
ending June 30, 2002,  adoption of these  pronouncements will have the effect of
eliminating  quarterly  goodwill  amortization  of  $6.8  million.   Unamortized
goodwill was $55.7 million as of September 30, 2001.

The FASB issued  SFAS No. 144,  "Accounting  for the  Impairment  or Disposal of
Long-Lived  Assets," in August 2001.  SFAS No. 144,  which  addresses  financial
accounting  and  reporting  for the  impairment  of  long-lived  assets  and for
long-lived  assets to be disposed of,  supercedes  SFAS No. 121 and is effective
for fiscal  years  beginning  after  December  15,  2001.  Therefore  we will be
required to adopt SFAS No. 144 as of July 1, 2002.  The adoption of SFAS No. 144
is not expected to have a material impact on our financial statements.





                                       18


                                 PART I - ITEM 3

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We are exposed to financial  market  risks,  including  fluctuations  in foreign
exchange rates and interest rates.

INTEREST RATE RISK

We invest our cash in a variety of short-term financial  instruments,  including
government bonds,  commercial paper and money market instruments.  Our portfolio
is diversified and consists primarily of investment grade securities to minimize
credit risk. These investments are typically  denominated in U.S. dollars.  Cash
balances in foreign  currencies are operating  balances and are only invested in
demand or short-term deposits of the local operating bank.

Investments  in both fixed rate and floating rate interest  earning  instruments
carry a degree of interest rate risk.  Fixed rate securities may have their fair
market  value  adversely  impacted  because of a rise in interest  rates,  while
floating rate securities may produce less income than expected if interest rates
fall. Due in part to these factors,  our future investment income may fall short
of expectations  because of changes in interest rates or we may suffer losses in
principal if forced to sell  securities that have seen a decline in market value
because of changes in interest rates.

Our investments are made in accordance with an investment policy approved by our
Board of Directors.  Under this policy, all short-term  investments must be made
in investment grade securities with original maturities of less than one year at
the time of acquisition.

We do not attempt to reduce or  eliminate  our  exposure  to interest  rate risk
through the use of derivative financial instruments due to the short-term nature
of the investments. Based on a sensitivity analysis performed on our balances as
of September 30, 2001,  the fair value of our  short-term  investment  portfolio
would not be  significantly  impacted  by a shift in the yield  curve of plus or
minus 50, 100 or 150 basis points.

OTHER INVESTMENTS

Included  in  other  assets  are  certain  investments  in  public  and  private
companies.  Our investment in a public company is considered  available for sale
and is subject to considerable market price volatility and is additionally risky
due to resale  restrictions.  Consequently,  the  investment  is recorded on the
balance  sheet at fair  value  with  unrealized  gains or losses  reported  as a
separate component of accumulated other  comprehensive  income. We may lose some
or all of our  investment in those shares.  Our  investments  in privately  held
companies are carried at cost. These  investments are inherently  risky, as they
typically are comprised of  investments  in companies that are still in start-up
or development  stages.  The market for their product or technologies  that they
have  under  development  is  typically  in the  early  stages,  and  may  never
materialize. We could lose our entire investment in these companies or may incur
an  impairment  charge if we  determine  that the value of these assets has been
impaired.

FOREIGN CURRENCY RISK

We have  operations  in Canada and a number of  countries  outside of the United
States  and  therefore  we are  subject  to risks  typical  of an  international
business including,  but not limited to, differing economic conditions,  changes
in  political   climate,   differing  tax  structures,   other  regulations  and
restrictions  and foreign  exchange  rate  volatility.  Accordingly,  our future
results  could be  materially  adversely  affected  by changes in these or other
factors.

Our sales and  corresponding  receivables  are  substantially  in U.S.  dollars.
Through  our  operations  in Canada  and  outside  North  America,  we incur the
majority  of  our  research  and   development,   customer   support  costs  and
administrative expenses in Canadian and other local currencies.  We are exposed,
in  the  normal  course  of  business,   to  foreign  currency  risks  on  these
expenditures.  We have evaluated our exposure to these risks and have determined
that our only significant



                                       19


foreign  currency  exposure at this time is to the Canadian  dollar  through our
operations  in Canada.  At this time,  we do not believe  our  exposure to other
currencies is material.

We use forward  contracts to minimize  the risks  associated  with  transactions
originating in Canadian dollars.  We have not designated these forward contracts
to be hedging  instruments.  Therefore,  all gains or losses  resulting from the
change in fair value of these  contracts  has been  included  in earnings in the
current period.

If we were to designate these types of forward contracts or other derivatives as
hedges in the future and such  derivatives  satisfy  the  criteria  for  hedging
instruments,  then  depending  on the nature of the  hedge,  changes in the fair
value of the  derivatives  will be offset  against  the  change in fair value of
assets,  liabilities,  or firm  commitments  recognized  inearnings  (fair value
hedges) or recognized  in other  comprehensive  income until the related  hedged
item is  recognized  in earnings  (cash flow  hedges).  Any change in fair value
related  to the  ineffective  portion  of a  derivative  will be  recognized  in
earnings through periodic mark to market adjustments.

In addition to the use of foreign exchange forward  contracts noted above,  from
time to time we may also purchase  Canadian  dollars in the open market and hold
these funds in order to satisfy  forecasted  operating needs in Canadian dollars
for the next operating period, which is generally limited to six months or less.

At  September  30,  2001,  we  had  no  outstanding  currency  forward  exchange
contracts,  because forward contracts generally mature at the end of a quarterly
period.  During the quarter  ended  September  30,  2001,  we recorded a foreign
exchange loss of $263,000 compared to a foreign exchange gain of $68,000 for the
year ended June 30,  2001.  We use  sensitivity  analysis to measure our foreign
exchange  risk. As at September  30, 2001, a ten percent  change in the exchange
rate would not have a material  effect on our business,  results of  operations,
and financial condition.



                                       20


                           PART II: OTHER INFORMATION

                                PART II - ITEM 1

LEGAL PROCEEDINGS

We have  recently  settled  a  matter  that was in  arbitration  with one of our
business  partners related to a breach of contract claim. The matter was settled
with no material adverse effect on our business, financial condition, results of
operations or cash flows.

As of the date hereof,  there is no material litigation pending against us. From
time to time, we are a party to litigation  and claims  incident to the ordinary
course of  business.  While the  results  of  litigation  and  claims  cannot be
predicted with certainty, we believe that the final outcome of such matters will
not have a material adverse effect on our business, financial condition, results
of operations and cash flows.


                                PART II - ITEM 2

CHANGES IN SECURITIES AND USE OF PROCEEDS

None.

                                PART II - ITEM 3

DEFAULTS UPON SENIOR SECURITIES

None.

                                PART II - ITEM 4

SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.

                                PART II - ITEM 5

OTHER INFORMATION

Norm Francis resigned his position as Chief Executive Officer on August 28, 2001
but remains as Chairman of our Board of  Directors.  Vince  Mifsud  resigned his
position as our Chief Operating  Officer,  Chief Financial Officer and Executive
Vice President on September 30, 2001. On August 28, 2001 we appointed Bo Manning
as our new Chief Executive  Officer and on October 1 ,2001, we appointed  Divesh
Sisodraker as our new Chief Financial Officer.


                                PART II - ITEM 6

EXHIBITS AND REPORTS ON FORM 8-K

(a)  Exhibits


EXHIBIT NO.         DESCRIPTION
-----------         -----------
2.1(1)              Share Purchase  Agreement by and between  Pivotal and Pierre
                    Marcel,  Marc Bahda,  Bernard Wach and Other Shareholders of
                    Transitif S.A., dated December 3, 1999


                                       21


EXHIBIT NO.         DESCRIPTION
-----------         -----------
2.2(2)              Stock  Purchase  Agreement  among  Pivotal and  Industrial &
                    Financial  Systems AB and Eli Barak, Alon Hod and Tony Topaz
                    concerning  all of the Shares of Exactium  Ltd.  dated April
                    11, 2000

2.3(3)              Share Purchase  Agreement among Pivotal and David Pritchard,
                    Kirk Herrington,  Michael  Satterfield,  Calvin Mah, VW B.C.
                    Technology Investment Fund, LP, Venrock Associates,  Venrock
                    Associates II, LP, Working Ventures Canadian Fund Inc., Bank
                    of Montreal Capital Corporation, Sussex Capital Inc. and the
                    Other Shareholders of Simba Technologies Inc. concerning all
                    of the Shares of Simba Technologies Inc. dated May 29, 2000

3.2(4)              Memorandum and Articles

4.1(4)              Specimen of common share certificate

4.2(4)              Registration Rights (included in Exhibit 10.15)

4.3(2)              Registration  Rights  Agreement dated June 2, 2000 (included
                    in Exhibit 2.2)

4.4(3)              Registration  Rights Agreement dated June 26, 2000 (included
                    in Exhibit 2.3)

4.5                 Specimen of common share certificate as of August 17, 2000

10.1(4)             Employee Share Purchase Plan

10.2(4)             Lease dated as of July 18, 1997 between  Sodican (B.C.) Inc.
                    and Pivotal for premises located in North Vancouver, B.C.

10.3(4)             Lease dated as of May 26, 1998 between Novo  Esplanade  Ltd.
                    and Pivotal for premises located in North Vancouver, B.C.

10.4(4)             Lease(1)  dated as of December 14, 1998  between  B.C.  Rail
                    Ltd.  and Pivotal for premises  located in North  Vancouver,
                    B.C.

10.5(4)             Lease(2)  dated as of December 14, 1998,  between B.C.  Rail
                    Ltd. and Pivotal  with respect to premises  located in North
                    Vancouver, B.C.

10.6(4)             Lease  dated as of December  11,  1998  between The Plaza at
                    Yarrow Bay Inc.  (previously  Yarrow Bay Office III  Limited
                    Partnership) and Pivotal with respect to premises located in
                    Kirkland, Washington

#10.7(4)            Letter agreement dated November 21, 1997 between Pivotal and
                    Robert A.  Runge  granting  an option  to  purchase  250,000
                    common shares

10.8(4)             Canadian Imperial Bank of Commerce  Cdn$2,000,000  Committed
                    Installment Loan dated March 18, 1998


                                       22


EXHIBIT NO.         DESCRIPTION
-----------         -----------
10.9(4)             Canadian Imperial Bank of Commerce  Cdn$3,000,000  Operating
                    Line of Credit dated March 18, 1998

10.10(4)            Security  Agreement with Canadian  Imperial Bank of Commerce
                    dated for reference April 15, 1998

10.11(4)            Contract  Relative  to Special  Security  under the Bank Act
                    between Canadian Imperial Bank of Commerce and Pivotal dated
                    April 30, 1998

10.12(4)            Canadian  Imperial  Bank of  Commerce  Schedule  -  Standard
                    Credit Terms dated March 18, 1998

10.13(4)            Canadian  Imperial  Bank of  Commerce  Schedule  -  Standard
                    Credit Terms dated March 18, 1998

10.14(4)            Form of Indemnity  Agreement  between  Pivotal and directors
                    and officers of Pivotal

10.15(4)            Investors' Rights Agreement dated January 15, 1999

10.16(5)            Assignment Agreement dated July 12, 2000 between Pivotal and
                    Meta Creations International Limited for premises located in
                    Dublin,  Republic of Ireland;  Sub-Lease dated September 22,
                    1999 between The H.W. Wilson Company Inc. and Meta Creations
                    International   Limited  for  premises  located  in  Dublin,
                    Republic of Ireland

10.17(5)            Lease  dated  April  14,   2000  among   Deramore   Holdings
                    Limited(1), Pivotal Corporation (NI) Limited (2) and Pivotal
                    for premises located in Belfast, Northern Ireland

10.19(6)            Exactium Ltd. 1999 Stock Option Plan

10.20(7)            Simba Technologies Incentive Stock Option Plan, as amended

10.21(8)            Amended and Restated Incentive Stock Option Plan

10.22(8)            Restated  Offer to Lease  dated  July 28,  2000  between  CB
                    Richard  Ellis  Limited and Pivotal with respect to premises
                    located in Vancouver, B.C.

10.23(8)            First Amendment to Restated Offer to Lease dated October 16,
                    2000 between PCI  Properties  Corp. and Pivotal with respect
                    to premises located in Vancouver, B.C.

10.24(8)            Second  Amendment  to Restated  Offer to Lease dated May 18,
                    2001 between PCI  Properties  Corp. and Pivotal with respect
                    to premises located in Vancouver, B.C.

10.25(8)            Lease dated June 3, 1996 between Yonge  Wellington  Property
                    Limited and Simba Technologies  Incorporated with respect to
                    premises located in Vancouver, B.C.



                                       23


EXHIBIT NO.         DESCRIPTION
-----------         -----------
10.26(8)            Sublease  dated January 1, 1999 between  Brewster  Transport
                    Company  Limited and Simba  Technologies  Incorporated  with
                    respect to premises located in Vancouver, B.C.

10.27(8)            Lease dated September 1, 2000 between Landgem Office I, Ltd.
                    (previously  Dallas  Office  Portfolio  L.P.)  and  Software
                    Spectrum CRM, Inc. for premises located in Dallas, Texas

10.28(8)            Lease dated  December 19, 2000 between 485  Properties,  LLC
                    and Pivotal for premises located in Atlanta, Georgia

10.29 (8)           Lease dated as of November 24, 2000 between Scholl  Consumer
                    Products  Limited and Pivotal for premises located in Luton,
                    England

#10.30(8)           Employment  Agreement  between Kirk  Herrington  and Pivotal
                    dated June 7, 2000

#10.31(8)           Employment  Agreement  between  Kent Roger (Bo)  Manning and
                    Pivotal dated August 22, 2001

10.32(8)            Amendment No.1 dated June 19, 2001 to the Canadian  Imperial
                    Bank of  Commerce  Cdn$3,000,000  Operating  Line of  Credit
                    dated March 18, 1998

10.33(8)            Amendment  No.2 dated July 3, 2001 to the Canadian  Imperial
                    Bank of  Commerce  Cdn$3,000,000  Operating  Line of  Credit
                    dated March 18, 1998

21.1(8)             Subsidiaries of Pivotal

99.1(8)             Notice  of  Meeting  and  Management  Information  and Proxy
                    Circular  for  the  Annual  General  Meeting  to be  held on
                    Thursday, November 15, 2001

99.2                Risk Factors
------------------

#    Indicates management contract.
(1)  Incorporated by reference to Pivotal's Form 8-K filed on January 25, 2000.
(2)  Incorporated by reference to Pivotal's Form 8-K filed on June 19, 2000.
(3)  Incorporated by reference to Pivotal's Form 8-K filed on July 11, 2000.
(4)  Incorporated by reference to Pivotal's  Registration  Statement on Form F-1
     (No. 333-82871).
(5)  Incorporated  by reference to Pivotal's  Annual Report on Form 10-K for the
     year ended June 30, 2000.
(6)  Incorporated by reference to Pivotal's  Registration  Statement on Form S-8
     (No. 333-39922).
(7)  Incorporated by reference to Pivotal's  Registration  Statement on Form S-8
     (No. 333-42460).
(8)  Incorporated  by reference to Pivotal's  Annual Report on form 10-K for the
     year ended June 30,2001


(b)  Reports on Form 8-K

     Not applicable



                                       24


                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


Date: November 14, 2001

                                         PIVOTAL CORPORATION


                                         /s/ Divesh Sisodraker
                                         ---------------------------------------
                                         Divesh Sisodraker
                                         Chief Financial Officer







                                       25



                                 EXHIBIT INDEX

EXHIBIT NO.         DESCRIPTION
-----------         -----------
2.1(1)              Share Purchase  Agreement by and between  Pivotal and Pierre
                    Marcel,  Marc Bahda,  Bernard Wach and Other Shareholders of
                    Transitif S.A., dated December 3, 1999

2.2(2)              Stock  Purchase  Agreement  among  Pivotal and  Industrial &
                    Financial  Systems AB and Eli Barak, Alon Hod and Tony Topaz
                    concerning  all of the Shares of Exactium  Ltd.  dated April
                    11, 2000

2.3(3)              Share Purchase  Agreement among Pivotal and David Pritchard,
                    Kirk Herrington,  Michael  Satterfield,  Calvin Mah, VW B.C.
                    Technology Investment Fund, LP, Venrock Associates,  Venrock
                    Associates II, LP, Working Ventures Canadian Fund Inc., Bank
                    of Montreal Capital Corporation, Sussex Capital Inc. and the
                    Other Shareholders of Simba Technologies Inc. concerning all
                    of the Shares of Simba Technologies Inc. dated May 29, 2000

3.2(4)              Memorandum and Articles

4.1(4)              Specimen of common share certificate

4.2(4)              Registration Rights (included in Exhibit 10.15)

4.3(2)              Registration  Rights  Agreement dated June 2, 2000 (included
                    in Exhibit 2.2)

4.4(3)              Registration  Rights Agreement dated June 26, 2000 (included
                    in Exhibit 2.3)

4.5                 Specimen of common share certificate as of August 17, 2000

10.1(4)             Employee Share Purchase Plan

10.2(4)             Lease dated as of July 18, 1997 between  Sodican (B.C.) Inc.
                    and Pivotal for premises located in North Vancouver, B.C.

10.3(4)             Lease dated as of May 26, 1998 between Novo  Esplanade  Ltd.
                    and Pivotal for premises located in North Vancouver, B.C.

10.4(4)             Lease(1)  dated as of December 14, 1998  between  B.C.  Rail
                    Ltd.  and Pivotal for premises  located in North  Vancouver,
                    B.C.

10.5(4)             Lease(2)  dated as of December 14, 1998,  between B.C.  Rail
                    Ltd. and Pivotal  with respect to premises  located in North
                    Vancouver, B.C.

10.6(4)             Lease  dated as of December  11,  1998  between The Plaza at
                    Yarrow Bay Inc.  (previously  Yarrow Bay Office III  Limited
                    Partnership) and Pivotal with respect to premises located in
                    Kirkland, Washington

#10.7(4)            Letter agreement dated November 21, 1997 between Pivotal and
                    Robert A.  Runge  granting  an option  to  purchase  250,000
                    common shares

10.8(4)             Canadian Imperial Bank of Commerce  Cdn$2,000,000  Committed
                    Installment Loan dated March 18, 1998

10.9(4)             Canadian Imperial Bank of Commerce  Cdn$3,000,000  Operating
                    Line of Credit dated March 18, 1998

10.10(4)            Security  Agreement with Canadian  Imperial Bank of Commerce
                    dated for reference April 15, 1998

10.11(4)            Contract  Relative  to Special  Security  under the Bank Act
                    between Canadian Imperial Bank of Commerce and Pivotal dated
                    April 30, 1998

10.12(4)            Canadian  Imperial  Bank of  Commerce  Schedule  -  Standard
                    Credit Terms dated March 18, 1998




EXHIBIT NO.         DESCRIPTION
-----------         -----------
10.13(4)            Canadian  Imperial  Bank of  Commerce  Schedule  -  Standard
                    Credit Terms dated March 18, 1998

10.14(4)            Form of Indemnity  Agreement  between  Pivotal and directors
                    and officers of Pivotal

10.15(4)            Investors' Rights Agreement dated January 15, 1999

10.16(5)            Assignment Agreement dated July 12, 2000 between Pivotal and
                    Meta Creations International Limited for premises located in
                    Dublin,  Republic of Ireland;  Sub-Lease dated September 22,
                    1999 between The H.W. Wilson Company Inc. and Meta Creations
                    International   Limited  for  premises  located  in  Dublin,
                    Republic of Ireland

10.17(5)            Lease  dated  April  14,   2000  among   Deramore   Holdings
                    Limited(1), Pivotal Corporation (NI) Limited (2) and Pivotal
                    for premises located in Belfast, Northern Ireland

10.19(6)            Exactium Ltd. 1999 Stock Option Plan

10.20(7)            Simba Technologies Incentive Stock Option Plan, as amended

10.21(8)            Amended and Restated Incentive Stock Option Plan

10.22(8)            Restated  Offer to Lease  dated  July 28,  2000  between  CB
                    Richard  Ellis  Limited and Pivotal with respect to premises
                    located in Vancouver, B.C.

10.23(8)            First Amendment to Restated Offer to Lease dated October 16,
                    2000 between PCI  Properties  Corp. and Pivotal with respect
                    to premises located in Vancouver, B.C.

10.24(8)            Second  Amendment  to Restated  Offer to Lease dated May 18,
                    2001 between PCI  Properties  Corp. and Pivotal with respect
                    to premises located in Vancouver, B.C.

10.25(8)            Lease dated June 3, 1996 between Yonge  Wellington  Property
                    Limited and Simba Technologies  Incorporated with respect to
                    premises located in Vancouver, B.C.

10.26(8)            Sublease  dated January 1, 1999 between  Brewster  Transport
                    Company  Limited and Simba  Technologies  Incorporated  with
                    respect to premises located in Vancouver, B.C.

10.27(8)            Lease dated September 1, 2000 between Landgem Office I, Ltd.
                    (previously  Dallas  Office  Portfolio  L.P.)  and  Software
                    Spectrum CRM, Inc. for premises located in Dallas, Texas

10.28(8)            Lease dated  December 19, 2000 between 485  Properties,  LLC
                    and Pivotal for premises located in Atlanta, Georgia

10.29 (8)           Lease dated as of November 24, 2000 between Scholl  Consumer
                    Products  Limited and Pivotal for premises located in Luton,
                    England

#10.30(8)           Employment  Agreement  between Kirk  Herrington  and Pivotal
                    dated June 7, 2000

#10.31(8)           Employment  Agreement  between  Kent Roger (Bo)  Manning and
                    Pivotal dated August 22, 2001

10.32(8)            Amendment No.1 dated June 19, 2001 to the Canadian  Imperial
                    Bank of  Commerce  Cdn$3,000,000  Operating  Line of  Credit
                    dated March 18, 1998

10.33(8)            Amendment  No.2 dated July 3, 2001 to the Canadian  Imperial
                    Bank of  Commerce  Cdn$3,000,000  Operating  Line of  Credit
                    dated March 18, 1998

21.1(8)             Subsidiaries of Pivotal

99.1(8)             Notice  of  Meeting  and  Management  Information  and Proxy
                    Circular  for  the  Annual  General  Meeting  to be  held on
                    Thursday, November 15, 2001

99.2                Risk Factors
------------------

#    Indicates management contract.
(1)  Incorporated by reference to Pivotal's Form 8-K filed on January 25, 2000.
(2)  Incorporated by reference to Pivotal's Form 8-K filed on June 19, 2000.
(3)  Incorporated by reference to Pivotal's Form 8-K filed on July 11, 2000.
(4)  Incorporated by reference to Pivotal's  Registration  Statement on Form F-1
     (No. 333-82871).
(5)  Incorporated  by reference to Pivotal's  Annual Report on Form 10-K for the
     year ended June 30, 2000.
(6)  Incorporated by reference to Pivotal's  Registration  Statement on Form S-8
     (No. 333-39922).
(7)  Incorporated by reference to Pivotal's  Registration  Statement on Form S-8
     (No. 333-42460).
(8)  Incorporated  by reference to Pivotal's  Annual Report on form 10-K for the
     year ended June 30,2001