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Green Dot Reports Third Quarter 2025 Results; Raises 2025 Guidance

Performance Driven by Momentum in Embedded Finance with New BaaS and Money Processing Partners, and Continued Improvements in Operations and Balance Sheet Management

Green Dot Corporation (NYSE: GDOT), a financial technology and bank holding company that delivers seamless banking and payments solutions to consumers and businesses of all sizes, today reported its financial results for the quarter ended September 30, 2025.

“We delivered a strong third quarter with results exceeding expectations as we added and launched new BaaS partners and drove further improvements and efficiencies in our operations,” said William Jacobs, Interim Chief Executive Officer of Green Dot. “As we capitalized on the increasing demand for our embedded finance and BaaS solutions, we also made progress on improving trends in our Consumer segment with new financial service center partners.”

Consolidated Results Summary

 

Three Months Ended

September 30,

 

 

 

Nine Months Ended

September 30,

 

 

 

2025

 

2024

 

% Change

 

2025

 

2024

 

% Change

 

(In thousands, except per share data and percentages)

 

 

GAAP financial results

 

 

 

 

 

 

 

 

 

 

 

Total operating revenues

$

494,826

 

 

$

409,743

 

 

21%

 

$

1,557,876

 

 

$

1,268,852

 

 

23%

Net loss

$

(30,791

)

 

$

(7,840

)

 

293%

 

$

(52,043

)

 

$

(31,805

)

 

64%

Diluted loss per common share

$

(0.56

)

 

$

(0.15

)

 

273%

 

$

(0.95

)

 

$

(0.60

)

 

58%

 

 

 

 

 

 

 

 

 

 

 

 

Non-GAAP financial results1

 

 

 

 

 

 

 

 

 

 

 

Non-GAAP total operating revenues1

$

491,853

 

 

$

406,019

 

 

21%

 

$

1,548,981

 

 

$

1,255,998

 

 

23%

Adjusted EBITDA1

$

23,571

 

 

$

28,315

 

 

(17)%

 

$

159,555

 

 

$

121,545

 

 

31%

Adjusted EBITDA/Non-GAAP total operating revenues (adjusted EBITDA margin)

 

4.8

%

 

 

7.0

%

 

(2.2)%

 

 

10.3

%

 

 

9.7

%

 

0.6%

Non-GAAP net income1

$

3,515

 

 

$

6,988

 

 

(50)%

 

$

84,160

 

 

$

51,814

 

 

62%

Non-GAAP diluted earnings per share1

$

0.06

 

 

$

0.13

 

 

(54)%

 

$

1.49

 

 

$

0.96

 

 

55%

Cash at the holding company was approximately $78 million as of September 30, 2025.

Key Metrics

The following table shows Green Dot's quarterly key business metrics for each of the last seven calendar quarters on a consolidated basis and by each of its reportable segments. Please refer to Green Dot’s latest Annual Report on Form 10-K for a description of the key business metrics, as well as additional information regarding how Green Dot organizes its business by segment.

 

2025

 

2024

 

Q3

Q2

Q1

 

Q4

Q3

Q2

Q1

 

(In millions)

Consolidated *

 

 

 

 

 

 

 

 

Gross dollar volume

$

39,505

$

38,545

$

37,252

 

$

35,282

$

33,473

$

32,130

$

30,755

Number of active accounts

 

3.51

 

 

3.48

 

 

3.58

 

 

 

3.67

 

 

3.46

 

 

3.41

 

 

3.51

 

Purchase volume

$

4,736

 

$

4,991

 

$

5,113

 

 

$

5,152

 

$

4,887

 

$

5,012

 

$

5,274

 

B2B Services

 

 

 

 

 

 

 

 

Gross dollar volume

$

35,868

 

$

34,620

 

$

33,014

 

 

$

31,222

 

$

29,490

 

$

28,116

 

$

26,255

 

Number of active accounts

 

1.89

 

 

1.81

 

 

1.78

 

 

 

1.79

 

 

1.68

 

 

1.65

 

 

1.58

 

Purchase volume

$

2,006

 

$

2,000

 

$

1,986

 

 

$

2,070

 

$

1,983

 

$

1,976

 

$

1,935

 

Consumer Services

 

 

 

 

 

 

 

 

Gross dollar volume

$

3,637

 

$

3,925

 

$

4,238

 

 

$

4,060

 

$

3,983

 

$

4,014

 

$

4,500

 

Number of active accounts

 

1.62

 

 

1.67

 

 

1.80

 

 

 

1.88

 

 

1.78

 

 

1.76

 

 

1.93

 

Direct deposit active accounts

 

0.40

 

 

0.41

 

 

0.41

 

 

 

0.43

 

 

0.44

 

 

0.45

 

 

0.46

 

Purchase volume

$

2,730

 

$

2,991

 

$

3,127

 

 

$

3,082

 

$

2,904

 

$

3,036

 

$

3,339

 

Money Movement

 

 

 

 

 

 

 

 

Number of cash transfers

 

7.43

 

 

7.52

 

 

7.51

 

 

 

8.14

 

 

8.22

 

 

8.15

 

 

7.77

 

Number of tax refunds processed

 

0.20

 

 

3.73

 

 

7.98

 

 

 

0.15

 

 

0.19

 

 

4.20

 

 

9.28

 

 

* Represents the sum of Green Dot's Consumer Services and B2B (as defined herein) Services segments.

"We believe the results reflect the company’s continued focus on execution of its strategic priorities which includes developing deeper relationships with our partners while focusing on driving efficiency and productivity," said Jess Unruh, Chief Financial Officer of Green Dot. "With the performance we have seen year to date we are comfortable raising our outlook for the year."

2025 Financial Guidance

Green Dot has provided its updated financial outlook for 2025. Green Dot’s outlook is based on a number of assumptions that management believes are reasonable at the time of this earnings release. In particular, its outlook reflects several considerations, including but not limited to the current macro-economic environment, the effect of inflation and interest rates, negative trends within certain channels of its business, investment in strategic initiatives and compliance programs, and cost reduction initiatives. Additionally, any expenses associated with Green Dot's process to evaluate strategic alternatives are expressly excluded from its non-GAAP financial measures and outlook. Information regarding potential risks that could cause the actual results to differ from these forward-looking statements is set forth below and in Green Dot's filings with the Securities and Exchange Commission.

Total Non-GAAP Operating Revenues2

  • Green Dot continues to expect its full year non-GAAP total operating revenues2 to be between $2.0 billion and $2.1 billion.

Adjusted EBITDA2

  • Green Dot now expects its full year adjusted EBITDA2 to be between $165 million and $175 million, up from its previous guidance range of $160 million to $170 million.

Non-GAAP EPS2

  • Green Dot now expects its full year non-GAAP EPS2 to be between $1.31 and $1.44, up from its previous guidance range of $1.28 to $1.42.

The components of Green Dot's non-GAAP EPS2 guidance range are as follows:

 

Range

 

Low

 

High

 

(In millions, except per share data)

Adjusted EBITDA

$

165.0

 

 

$

175.0

 

Depreciation and amortization*

 

(64.0

)

 

 

(64.0

)

Net interest expense

 

(6.0

)

 

 

(6.0

)

Non-GAAP pre-tax income

$

95.0

 

 

$

105.0

 

Tax impact**

 

(20.9

)

 

 

(23.1

)

Non-GAAP net income

$

74.1

 

 

$

81.9

 

Diluted weighted-average shares issued and outstanding

 

56.7

 

 

 

56.7

 

Non-GAAP earnings per share

$

1.31

 

 

$

1.44

 

*

Excludes the impact of amortization of acquired intangible assets

**

Assumes a non-GAAP effective tax rate of approximately 22% for full year.

1

Reconciliations of total operating revenues to non-GAAP total operating revenues, net income to adjusted EBITDA, net income to non-GAAP net income, and diluted earnings per share to non-GAAP diluted earnings per share, respectively, are provided in the tables immediately following the unaudited consolidated financial statements. Additional information about the Company's non-GAAP financial measures can be found under the caption “About Non-GAAP Financial Measures” below.

2

For additional information, see reconciliations of forward-looking guidance for these non-GAAP financial measures to their respective, most directly comparable projected GAAP financial measures provided in the tables immediately following the reconciliation of Net Income to Adjusted EBITDA.

Conference Call

Green Dot's management will host a conference call to discuss third quarter 2025 financial results today at 5:00 p.m. ET. The conference call can be accessed live from Green Dot's investor relations website at http://ir.greendot.com/. Green Dot uses this website as a tool to disclose important information about the company to investors and comply with its disclosure obligations under Regulation Fair Disclosure. A replay of the webcast will be available at the same website following the call. The replay will be available until Monday, November 17, 2025.

Forward-Looking Statements

This earnings release contains forward-looking statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements include, among other things, statements in the quotes of Green Dot's executive officers and under the heading "2025 Financial Guidance," and other future events that involve risks and uncertainties. Actual results may differ materially from those contained in the forward-looking statements contained in this earnings release, and reported results should not be considered as an indication of future performance. The potential risks and uncertainties that could cause actual results to differ from those projected include, among other things, impacts from and changes in general economic conditions on Green Dot’s business, results of operations and financial condition, shifts in consumer behavior towards electronic payments, the potential impact on our business of our previously-disclosed strategic review process due to uncertainties in connection therewith, the timing and impact of revenue growth activities, Green Dot's dependence on revenues derived from Walmart or other large partners, the timing and impact of non-renewals or terminations of agreements with other large partners, impact of competition, Green Dot's reliance on retail distributors for the promotion of its products and services, demand for Green Dot's new and existing products and services, continued and improving returns from Green Dot's investments in strategic initiatives, Green Dot's ability to operate in a highly regulated environment, including with respect to any restrictions imposed on its business, changes to governmental policies or rulemaking or enforcement priorities affecting financial institutions or to existing laws or regulations affecting Green Dot's operating methods or economics, Green Dot's reliance on third-party vendors, changes in credit card association or other network rules or standards, changes in card association and debit network fees or products or interchange rates, instances of fraud developments in the financial services industry that impact debit card usage generally, business interruption or systems failure, economic, political and other conditions may adversely affect trends in consumer spending and Green Dot's involvement in litigation or investigations. These and other risks are discussed in greater detail in Green Dot's Securities and Exchange Commission filings, including its most recent annual report on Form 10-K and quarterly report on Form 10-Q available on Green Dot's investor relations website at ir.greendot.com and on the SEC website at www.sec.gov. All information provided in this release and in the attachments is as of November 10, 2025, and Green Dot assumes no obligation to update this information as a result of future events or developments, except as required by law.

About Non-GAAP Financial Measures

To supplement Green Dot's consolidated financial statements presented in accordance with accounting principles generally accepted in the United States of America (GAAP), Green Dot uses measures of operating results that are adjusted for, among other things, non-operating net interest income and expense; other non-interest investment income earned by its bank; income tax benefit and expense; depreciation and amortization, including amortization of acquired intangibles; certain legal settlement gains and charges; stock-based compensation and related employer payroll taxes; changes in the fair value of contingent consideration; transaction costs from acquisitions or divestitures; amortization attributable to deferred financing costs; impairment charges; extraordinary severance expenses; earnings or losses from equity method investments; changes in the fair value of loans held for sale; commissions and certain processing-related costs associated with embedded finance products and services where Green Dot does not control customer acquisition; realized gains and losses on available-for-sale investment securities; restructuring and other charges; other charges and income not reflective of ongoing operating results; and income tax effects. This earnings release includes non-GAAP total operating revenues, adjusted EBITDA, non-GAAP net income, and non-GAAP diluted earnings per share. These non-GAAP financial measures are not calculated or presented in accordance with, and are not alternatives or substitutes for, financial measures prepared in accordance with GAAP, and should be read only in conjunction with Green Dot's financial measures prepared in accordance with GAAP. Green Dot's non-GAAP financial measures may be different from similarly-titled non-GAAP financial measures used by other companies. Green Dot believes that the presentation of non-GAAP financial measures provides useful information to management and investors regarding underlying trends in its consolidated financial condition and results of operations. Green Dot's management regularly uses these supplemental non-GAAP financial measures internally to understand, manage and evaluate Green Dot's business and make operating decisions. For additional information regarding Green Dot's use of non-GAAP financial measures and the items excluded by Green Dot from one or more of its historic and projected non-GAAP financial measures, investors are encouraged to review the reconciliations of Green Dot's historic and projected non-GAAP financial measures to the comparable GAAP financial measures, which are attached to this earnings release, and which can be found by clicking on “Financial Information” in the Investor Relations section of Green Dot's website at http://ir.greendot.com/.

About Green Dot

Green Dot Corporation (NYSE: GDOT) is a financial technology platform and registered bank holding company that builds banking and payment solutions to create value, retain and reward customers, and accelerate growth for businesses of all sizes. ​For more than two decades, Green Dot has delivered financial tools and services that address the most pressing financial needs of consumers and businesses, and that transform the way people and businesses manage and move money.

Green Dot delivers a broad spectrum of financial products to consumers and businesses through its portfolio of brands, including: GO2bank, a leading digital and mobile bank account offering simple, secure and useful banking for Americans living paycheck to paycheck; the Green Dot Network (“GDN”) of more than 90,000 retail distribution and cash access locations nationwide; Arc by Green Dot, the single-source embedded finance platform combining all of Green Dot’s secure banking and money processing capabilities to power businesses at all stages of growth; rapid! wage and disbursements solutions, providing pay card and earned wage access services to more than 6,000 businesses and their employees; and Santa Barbara TPG (“SBTPG”), the company’s tax division, which processes approximately 14 million tax refunds annually.

Founded in 1999, Green Dot has managed more than 80 million accounts to date both directly and through its partners. Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC. For more information about Green Dot’s products and services, please visit www.greendot.com.

GREEN DOT CORPORATION

CONSOLIDATED BALANCE SHEETS

 

 

September 30, 2025

 

December 31, 2024

 

(unaudited)

 

 

Assets

(In thousands, except par value)

Current assets:

 

 

 

Unrestricted cash and cash equivalents

$

1,637,321

 

 

$

1,592,391

 

Restricted cash

 

44

 

 

 

44

 

Investment securities available-for-sale, at fair value

 

 

 

 

24,152

 

Settlement assets

 

718,189

 

 

 

616,172

 

Accounts receivable, net

 

145,822

 

 

 

132,007

 

Prepaid expenses and other assets

 

55,489

 

 

 

63,424

 

Income tax receivable

 

12,661

 

 

 

 

Total current assets

 

2,569,526

 

 

 

2,428,190

 

Investment securities available-for-sale, at fair value

 

2,326,288

 

 

 

2,008,650

 

Loans to bank customers, net of allowance for credit losses of $21,988 and $17,542 as of September 30, 2025 and December 31, 2024, respectively

 

37,139

 

 

 

31,961

 

Prepaid expenses and other assets

 

158,887

 

 

 

242,707

 

Property, equipment, and internal-use software, net

 

200,691

 

 

 

188,363

 

Operating lease right-of-use assets

 

2,896

 

 

 

10,823

 

Deferred expenses

 

813

 

 

 

1,242

 

Net deferred tax assets

 

90,509

 

 

 

124,405

 

Goodwill and intangible assets

 

380,451

 

 

 

397,941

 

Total assets

$

5,767,200

 

 

$

5,434,282

 

Liabilities and Stockholders’ Equity

 

 

 

Current liabilities:

 

 

 

Accounts payable

$

107,098

 

 

$

103,765

 

Deposits

 

4,215,340

 

 

 

4,010,520

 

Obligations to customers

 

247,221

 

 

 

236,616

 

Settlement obligations

 

53,171

 

 

 

48,482

 

Amounts due to card issuing banks for overdrawn accounts

 

 

 

 

84

 

Other accrued liabilities

 

159,133

 

 

 

87,675

 

Operating lease liabilities

 

1,424

 

 

 

2,416

 

Deferred revenue

 

4,775

 

 

 

6,279

 

Income tax payable

 

222

 

 

 

6,648

 

Total current liabilities

 

4,788,384

 

 

 

4,502,485

 

Other accrued liabilities

 

402

 

 

 

1,045

 

Operating lease liabilities

 

1,683

 

 

 

8,641

 

Notes payable

 

63,442

 

 

 

48,526

 

Total liabilities

 

4,853,911

 

 

 

4,560,697

 

 

 

 

 

Stockholders’ equity:

 

 

 

Class A common stock, $0.001 par value; 100,000 shares authorized as of September 30, 2025 and December 31, 2024; 55,421 and 54,227 shares issued and outstanding as of September 30, 2025 and December 31, 2024, respectively

 

56

 

 

 

55

 

Additional paid-in capital

 

421,866

 

 

 

408,010

 

Retained earnings

 

691,559

 

 

 

743,602

 

Accumulated other comprehensive loss

 

(200,192

)

 

 

(278,082

)

Total stockholders’ equity

 

913,289

 

 

 

873,585

 

Total liabilities and stockholders’ equity

$

5,767,200

 

 

$

5,434,282

 

GREEN DOT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

 

(In thousands, except per share data)

Operating revenues:

 

 

 

 

 

 

 

Card revenues and other fees

$

393,063

 

 

$

310,372

 

 

$

1,150,240

 

 

$

878,002

 

Cash processing revenues

 

33,766

 

 

 

34,897

 

 

 

201,623

 

 

 

198,447

 

Interchange revenues

 

45,329

 

 

 

48,397

 

 

 

140,215

 

 

 

148,950

 

Interest income, net

 

22,668

 

 

 

16,077

 

 

 

65,798

 

 

 

43,453

 

Total operating revenues

 

494,826

 

 

 

409,743

 

 

 

1,557,876

 

 

 

1,268,852

 

Operating expenses:

 

 

 

 

 

 

 

Sales and marketing expenses

 

48,243

 

 

 

52,626

 

 

 

158,090

 

 

 

167,948

 

Compensation and benefits expenses

 

63,411

 

 

 

61,795

 

 

 

193,472

 

 

 

189,967

 

Processing expenses

 

309,311

 

 

 

228,227

 

 

 

887,841

 

 

 

631,789

 

Other general and administrative expenses

 

86,790

 

 

 

70,027

 

 

 

257,258

 

 

 

295,193

 

Restructuring and other charges

 

19,902

 

 

 

 

 

 

19,902

 

 

 

 

Total operating expenses

 

527,657

 

 

 

412,675

 

 

 

1,516,563

 

 

 

1,284,897

 

Operating (loss) income

 

(32,831

)

 

 

(2,932

)

 

 

41,313

 

 

 

(16,045

)

Interest expense, net

 

1,555

 

 

 

1,577

 

 

 

4,572

 

 

 

4,306

 

Other (expense), net

 

(1,338

)

 

 

(3,705

)

 

 

(101,733

)

 

 

(10,045

)

Loss before income taxes

 

(35,724

)

 

 

(8,214

)

 

 

(64,992

)

 

 

(30,396

)

Income tax (benefit) expense

 

(4,933

)

 

 

(374

)

 

 

(12,949

)

 

 

1,409

 

Net loss

$

(30,791

)

 

$

(7,840

)

 

$

(52,043

)

 

$

(31,805

)

 

 

 

 

 

 

 

 

Basic loss per common share:

$

(0.56

)

 

$

(0.15

)

 

$

(0.95

)

 

$

(0.60

)

Diluted loss per common share

$

(0.56

)

 

$

(0.15

)

 

$

(0.95

)

 

$

(0.60

)

Basic weighted-average common shares issued and outstanding:

 

55,400

 

 

 

53,722

 

 

 

54,966

 

 

 

53,373

 

Diluted weighted-average common shares issued and outstanding:

 

55,400

 

 

 

53,722

 

 

 

54,966

 

 

 

53,373

 

GREEN DOT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

 

 

Nine Months Ended

September 30,

 

2025

 

2024

 

(In thousands)

Operating activities

 

 

 

Net loss

$

(52,043

)

 

$

(31,805

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

Depreciation and amortization of property, equipment and internal-use software

 

47,530

 

 

 

47,732

 

Amortization of intangible assets

 

15,599

 

 

 

16,295

 

Provision for uncollectible overdrawn accounts from purchase transactions

 

11,247

 

 

 

15,509

 

Provision for loan losses

 

19,138

 

 

 

22,471

 

Stock-based compensation

 

14,017

 

 

 

24,059

 

Losses in equity method investments

 

81,901

 

 

 

11,931

 

Realized loss on available-for-sale investment securities

 

24,779

 

 

 

 

Amortization of discount on available-for-sale investment securities

 

(343

)

 

 

(1,614

)

Impairment of long-lived assets

 

2,023

 

 

 

4,944

 

Other

 

(4,384

)

 

 

(1,810

)

Changes in operating assets and liabilities:

 

 

 

Accounts receivable, net

 

(25,062

)

 

 

9,997

 

Prepaid expenses and other assets

 

10,847

 

 

 

16,024

 

Deferred expenses

 

429

 

 

 

320

 

Accounts payable and other accrued liabilities

 

76,311

 

 

 

(24,534

)

Deferred revenue

 

(2,144

)

 

 

157

 

Income tax receivable/payable

 

(18,650

)

 

 

(4,803

)

Other, net

 

(168

)

 

 

(478

)

Net cash provided by operating activities

 

201,027

 

 

 

104,395

 

 

 

 

 

Investing activities

 

 

 

Purchases of available-for-sale investment securities

 

(1,083,583

)

 

 

(11,845

)

Proceeds from maturities of available-for-sale securities

 

146,355

 

 

 

154,682

 

Proceeds from sales and calls of available-for-sale securities

 

730,801

 

 

 

273

 

Payments for property, equipment and internal-use software

 

(58,696

)

 

 

(52,168

)

Net changes in loans

 

(20,315

)

 

 

(24,366

)

Investment in TailFin Labs, LLC

 

 

 

 

(35,000

)

Proceeds from other investments

 

 

 

 

55,088

 

Other investing activities

 

(2,019

)

 

 

(846

)

Net cash (used in) provided by investing activities

 

(287,457

)

 

 

85,818

 

 

 

 

 

Financing activities

 

 

 

Borrowings on notes payable

 

14,860

 

 

 

44,551

 

Borrowings on revolving line of credit

 

 

 

 

238,000

 

Repayments on revolving line of credit

 

 

 

 

(299,000

)

Proceeds from exercise of options and ESPP purchases

 

2,634

 

 

 

2,719

 

Taxes paid related to net share settlement of equity awards

 

(2,794

)

 

 

(1,988

)

Net changes in deposits

 

204,006

 

 

 

547,477

 

Net changes in settlement assets and obligations to customers

 

(86,723

)

 

 

46,013

 

Deferred financing costs

 

(623

)

 

 

(894

)

Net cash provided by financing activities

 

131,360

 

 

 

576,878

 

 

 

 

 

Net increase in unrestricted cash, cash equivalents and restricted cash

 

44,930

 

 

 

767,091

 

Unrestricted cash, cash equivalents and restricted cash, beginning of period

 

1,592,435

 

 

 

686,502

 

Unrestricted cash, cash equivalents and restricted cash, end of period

$

1,637,365

 

 

$

1,453,593

 

 

 

 

 

Cash paid for interest

$

8,069

 

 

$

9,896

 

Cash paid for income taxes

$

5,516

 

 

$

6,003

 

 

 

 

 

Reconciliation of unrestricted cash, cash equivalents and restricted cash at end of period:

 

 

 

Unrestricted cash and cash equivalents

$

1,637,321

 

 

$

1,453,549

 

Restricted cash

 

44

 

 

 

44

 

Total unrestricted cash, cash equivalents and restricted cash, end of period

$

1,637,365

 

 

$

1,453,593

 

GREEN DOT CORPORATION

REPORTABLE SEGMENTS (UNAUDITED)

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

Segment Revenue

(In thousands)

B2B Services

$

364,223

 

 

$

276,402

 

 

$

1,054,864

 

 

$

769,658

 

Consumer Services

 

88,331

 

 

 

98,046

 

 

 

276,686

 

 

 

295,278

 

Money Movement Services

 

29,819

 

 

 

31,854

 

 

 

190,914

 

 

 

187,967

 

Corporate and Other

 

9,480

 

 

 

(283

)

 

 

26,517

 

 

 

3,095

 

Total segment revenues

 

491,853

 

 

 

406,019

 

 

 

1,548,981

 

 

 

1,255,998

 

Embedded finance commissions and processing expenses (9)

 

4,554

 

 

 

4,346

 

 

 

13,544

 

 

 

14,492

 

Other income (10)

 

(1,581

)

 

 

(622

)

 

 

(4,649

)

 

 

(1,638

)

Total operating revenues

$

494,826

 

 

$

409,743

 

 

$

1,557,876

 

 

$

1,268,852

 

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

Segment Profit

(In thousands)

B2B Services

$

29,540

 

 

$

27,736

 

 

$

84,672

 

 

$

65,097

 

Consumer Services

 

31,718

 

 

 

39,389

 

 

 

98,444

 

 

 

107,097

 

Money Movement Services

 

12,904

 

 

 

12,717

 

 

 

123,842

 

 

 

113,855

 

Corporate and Other

 

(50,591

)

 

 

(51,527

)

 

 

(147,403

)

 

 

(164,504

)

Total segment profit *

 

23,571

 

 

 

28,315

 

 

 

159,555

 

 

 

121,545

 

Reconciliation to loss before income taxes

 

 

 

 

 

 

 

Depreciation and amortization of property, equipment and internal-use software

 

16,268

 

 

 

15,473

 

 

 

47,530

 

 

 

47,732

 

Stock based compensation and related employer taxes

 

5,274

 

 

 

8,210

 

 

 

14,476

 

 

 

24,429

 

Amortization of acquired intangible assets

 

5,200

 

 

 

5,246

 

 

 

15,599

 

 

 

16,295

 

Impairment charges

 

1,157

 

 

 

8

 

 

 

2,023

 

 

 

8,528

 

Legal settlements and related expenses

 

2,357

 

 

 

869

 

 

 

4,550

 

 

 

32,896

 

Restructuring and other charges

 

19,902

 

 

 

 

 

 

19,902

 

 

 

 

Other expense, net

 

6,244

 

 

 

1,441

 

 

 

14,162

 

 

 

7,710

 

Operating (loss) income

 

(32,831

)

 

 

(2,932

)

 

 

41,313

 

 

 

(16,045

)

Interest expense, net

 

1,555

 

 

 

1,577

 

 

 

4,572

 

 

 

4,306

 

Other (expense), net

 

(1,338

)

 

 

(3,705

)

 

 

(101,733

)

 

 

(10,045

)

Loss before income taxes

$

(35,724

)

 

$

(8,214

)

 

$

(64,992

)

 

$

(30,396

)

 

* Total segment profit is also referred to herein as adjusted EBITDA in its non-GAAP measures. Additional information about the Company's non-GAAP financial measures can be found under the caption “About Non-GAAP Financial Measures."

 

Green Dot's segment reporting is based on how its Chief Operating Decision Maker (“CODM”) manages its businesses, including resource allocation and performance assessment. Its CODM (who is the Chief Executive Officer) organizes and manages the businesses primarily on the basis of the channels in which its product and services are offered and uses net revenue and segment profit to assess profitability. Segment profit reflects each segment's net revenue less direct costs, such as sales and marketing expenses, processing expenses, transaction losses and fraud management, and customer support and related expenses. Green Dot’s operations are aggregated amongst three reportable segments: 1) Business to Business ("B2B") Services, 2) Consumer Services and 3) Money Movement Services.

 

The Corporate and Other segment primarily consists of net interest income, certain other investment income earned by Green Dot's bank, interest profit sharing arrangements with certain BaaS partners (a reduction of revenue), eliminations of inter-segment revenues and expenses, and unallocated corporate expenses, which include Green Dot's fixed expenses, such as salaries, wages and related benefits for its employees and certain third-party contractors, professional services fees, software licenses, telephone and communication costs, rent, utilities, and insurance that are not considered when Green Dot's CODM evaluates segment performance. Non-cash expenses such as stock-based compensation, depreciation and amortization of long-lived assets, impairment charges and other non-recurring expenses that are not considered by Green Dot's CODM when it is evaluating overall consolidated financial results are excluded from its unallocated corporate expenses.

GREEN DOT CORPORATION

Reconciliation of Total Operating Revenues to Non-GAAP Total Operating Revenues (1)

(Unaudited)

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

 

(In thousands)

Total operating revenues

$

494,826

 

 

$

409,743

 

 

$

1,557,876

 

 

$

1,268,852

 

Embedded finance commissions and processing expenses (9)

 

(4,554

)

 

 

(4,346

)

 

 

(13,544

)

 

 

(14,492

)

Other income (10)

 

1,581

 

 

 

622

 

 

 

4,649

 

 

 

1,638

 

Non-GAAP total operating revenues

$

491,853

 

 

$

406,019

 

 

$

1,548,981

 

 

$

1,255,998

 

Reconciliation of Net Loss to Non-GAAP Net Income (1)

(Unaudited)

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

 

(In thousands, except per share data)

Net loss

$

(30,791

)

 

$

(7,840

)

 

$

(52,043

)

 

$

(31,805

)

Stock-based compensation and related employer payroll taxes (3)

 

5,274

 

 

 

8,210

 

 

 

14,476

 

 

 

24,429

 

Amortization of acquired intangible assets (4)

 

5,200

 

 

 

5,246

 

 

 

15,599

 

 

 

16,295

 

Transaction and related acquisition costs (4)

 

2,416

 

 

 

 

 

 

3,838

 

 

 

 

Amortization of deferred financing costs (5)

 

135

 

 

 

54

 

 

 

486

 

 

 

126

 

Impairment charges (5)

 

1,157

 

 

 

8

 

 

 

2,023

 

 

 

8,528

 

Legal settlements and related expenses (5)

 

2,357

 

 

 

869

 

 

 

4,550

 

 

 

32,896

 

Losses in equity method investments (5)

 

3,199

 

 

 

4,472

 

 

 

81,901

 

 

 

11,931

 

Change in fair value of loans held for sale (5)

 

(140

)

 

 

(9

)

 

 

(152

)

 

 

(244

)

Realized loss on available-for-sale investment securities (5)

 

 

 

 

 

 

 

24,779

 

 

 

 

Extraordinary severance expenses (6)

 

2,086

 

 

 

635

 

 

 

5,464

 

 

 

6,072

 

Restructuring and other charges (7)

 

19,902

 

 

 

 

 

 

19,902

 

 

 

 

Other expense (income), net (5)

 

21

 

 

 

48

 

 

 

65

 

 

 

(4

)

Income tax effect (8)

 

(7,301

)

 

 

(4,705

)

 

 

(36,728

)

 

 

(16,410

)

Non-GAAP net income

$

3,515

 

 

$

6,988

 

 

$

84,160

 

 

$

51,814

 

Diluted earnings (loss) per common share

 

 

 

 

 

 

 

GAAP

$

(0.56

)

 

$

(0.15

)

 

$

(0.95

)

 

$

(0.60

)

Non-GAAP

$

0.06

 

 

$

0.13

 

 

$

1.49

 

 

$

0.96

 

 

 

 

 

 

 

 

 

Diluted weighted-average common shares issued and outstanding

 

 

 

 

 

 

 

GAAP

 

55,400

 

 

 

53,722

 

 

 

54,966

 

 

 

53,373

 

Non-GAAP

 

57,414

 

 

 

54,690

 

 

 

56,316

 

 

 

53,931

 

Reconciliation of GAAP to Non-GAAP Diluted Weighted-Average

Shares Issued and Outstanding

(Unaudited)

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

 

(In thousands)

Diluted weighted-average shares issued and outstanding

55,400

 

53,722

 

54,966

 

53,373

Anti-dilutive shares due to GAAP net loss

 

2,014

 

 

 

968

 

 

 

1,350

 

 

 

558

 

Non-GAAP diluted weighted-average shares issued and outstanding

 

57,414

 

 

 

54,690

 

 

 

56,316

 

 

 

53,931

 

GREEN DOT CORPORATION

Supplemental Detail on Diluted Weighted-Average Common Shares Issued and Outstanding

(Unaudited)

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

 

(In thousands)

Class A common stock outstanding as of September 30:

55,421

 

 

53,751

 

 

55,421

 

 

53,751

 

Weighting adjustment

 

(21

)

 

 

(29

)

 

 

(455

)

 

 

(378

)

Dilutive potential shares:

 

 

 

 

 

 

 

Service based restricted stock units

 

1,872

 

 

 

913

 

 

 

1,277

 

 

 

530

 

Performance-based restricted stock units

 

90

 

 

 

10

 

 

 

49

 

 

 

4

 

Employee stock purchase plan

 

52

 

 

 

45

 

 

 

24

 

 

 

24

 

Diluted weighted-average shares issued and outstanding

 

57,414

 

 

 

54,690

 

 

 

56,316

 

 

 

53,931

 

Reconciliation of Net Loss to Adjusted EBITDA (1)

(Unaudited)

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

 

2025

 

2024

 

2025

 

2024

 

(In thousands)

Net loss

$

(30,791

)

 

$

(7,840

)

 

$

(52,043

)

 

$

(31,805

)

Interest expense, net (2)

 

1,555

 

 

 

1,577

 

 

 

4,572

 

 

 

4,306

 

Income tax (benefit) expense

 

(4,933

)

 

 

(374

)

 

 

(12,949

)

 

 

1,409

 

Depreciation and amortization of property, equipment and internal-use software (2)

 

16,268

 

 

 

15,473

 

 

 

47,530

 

 

 

47,732

 

Stock-based compensation and related employer payroll taxes (2)(3)

 

5,274

 

 

 

8,210

 

 

 

14,476

 

 

 

24,429

 

Amortization of acquired intangible assets (2)(4)

 

5,200

 

 

 

5,246

 

 

 

15,599

 

 

 

16,295

 

Transaction and related acquisition costs (2)(4)

 

2,416

 

 

 

 

 

 

3,838

 

 

 

 

Impairment charges (2)(5)

 

1,157

 

 

 

8

 

 

 

2,023

 

 

 

8,528

 

Legal settlements and related expenses (2)(5)

 

2,357

 

 

 

869

 

 

 

4,550

 

 

 

32,896

 

Losses in equity method investments (2)(5)

 

3,199

 

 

 

4,472

 

 

 

81,901

 

 

 

11,931

 

Change in fair value of loans held for sale (2)(5)

 

(140

)

 

 

(9

)

 

 

(152

)

 

 

(244

)

Realized loss on available-for-sale investment securities (2)(5)

 

 

 

 

 

 

 

24,779

 

 

 

 

Extraordinary severance expenses (2)(6)

 

2,086

 

 

 

635

 

 

 

5,464

 

 

 

6,072

 

Restructuring and other charges (7)

 

19,902

 

 

 

 

 

 

19,902

 

 

 

 

Other expense (income), net (2)(5)

 

21

 

 

 

48

 

 

 

65

 

 

 

(4

)

Adjusted EBITDA

$

23,571

 

 

$

28,315

 

 

$

159,555

 

 

$

121,545

 

 

 

 

 

 

 

 

 

Non-GAAP total operating revenues

$

491,853

 

 

$

406,019

 

 

$

1,548,981

 

 

$

1,255,998

 

Adjusted EBITDA/Non-GAAP total operating revenues (adjusted EBITDA margin)

 

4.8

%

 

 

7.0

%

 

 

10.3

%

 

 

9.7

%

GREEN DOT CORPORATION

Reconciliation of Forward Looking Guidance for Non-GAAP Financial Measures to

Projected GAAP Total Operating Revenues (1)

(Unaudited)

 

 

FY 2025

 

Range

 

Low

 

High

 

(In millions)

Total operating revenues

$

2,012

 

 

$

2,112

 

Adjustments (9)(10)

 

(12

)

 

 

(12

)

Non-GAAP total operating revenues

$

2,000

 

 

$

2,100

 

Reconciliation of Forward Looking Guidance for Non-GAAP Financial Measures to

Projected GAAP Net Loss (1)

(Unaudited)

 

 

FY 2025

 

Range

 

Low

 

High

 

(In millions)

Net loss

$

(72.8

)

 

$

(65.2

)

Adjustments (11)

 

237.8

 

 

 

240.2

 

Adjusted EBITDA

$

165.0

 

 

$

175.0

 

 

 

 

 

Non-GAAP total operating revenues

$

2,100

 

 

$

2,000

 

Adjusted EBITDA/Non-GAAP total operating revenues (adjusted EBITDA margin)

 

7.9

%

 

 

8.8

%

Reconciliation of Forward Looking Guidance for Non-GAAP Financial Measures to

Projected GAAP Net Loss(1)

(Unaudited)

 

 

FY 2025

 

Range

 

Low

 

High

 

(In millions, except per share data)

Net loss

$

(72.8

)

 

$

(65.2

)

Adjustments (11)

 

146.8

 

 

 

147.1

 

Non-GAAP net income

$

74.1

 

 

$

81.9

 

Diluted earnings (loss) per share

 

 

 

GAAP

$

(1.32

)

 

$

(1.18

)

Non-GAAP

$

1.31

 

 

$

1.44

 

 

 

 

 

Diluted weighted-average shares issued and outstanding

 

 

 

GAAP

 

55.2

 

 

 

55.2

 

Anti-dilutive shares due to GAAP net loss

 

1.5

 

 

 

1.5

 

Non-GAAP

 

56.7

 

 

 

56.7

 

(1)

To supplement Green Dot’s consolidated financial statements presented in accordance with GAAP, Green Dot uses measures of operating results that are adjusted to exclude various, primarily non-cash, expenses and charges. These financial measures are not calculated or presented in accordance with GAAP and should not be considered as alternatives to or substitutes for operating revenues, operating income, net income or any other measure of financial performance calculated and presented in accordance with GAAP. These financial measures may not be comparable to similarly-titled measures of other organizations because other organizations may not calculate their measures in the same manner as Green Dot does. These financial measures are adjusted to eliminate the impact of items that Green Dot does not consider indicative of its core operating performance. You are encouraged to evaluate these adjustments and the reasons Green Dot considers them appropriate.

 

Green Dot believes that the non-GAAP financial measures it presents are useful to investors in evaluating Green Dot’s operating performance for the following reasons:

 
  • adjusted EBITDA is widely used by investors to measure a company’s operating performance without regard to items, such as non-operating net interest income and expense, income tax benefit and expense, depreciation and amortization, stock-based compensation and related employer payroll taxes, changes in the fair value of contingent consideration, transaction costs, impairment charges, extraordinary severance expenses, restructuring and other charges, certain legal settlement and related expenses, earnings or losses from equity method investments, changes in the fair value of loans held for sale, realized gains and losses on available-for-sale investment securities, and other charges and income that can vary substantially from company to company depending upon their respective financing structures and accounting policies, the book values of their assets, their capital structures and the methods by which their assets were acquired;
  • securities analysts use adjusted EBITDA as a supplemental measure to evaluate the overall operating performance of companies; and
  • Green Dot records stock-based compensation from period to period, and recorded stock-based compensation expenses and related employer payroll taxes, net of forfeitures, of approximately $5.3 million and $8.2 million for the three months ended September 30, 2025 and 2024, respectively. By comparing Green Dot’s adjusted EBITDA, non-GAAP net income and non-GAAP diluted earnings per share in different historical periods, investors can evaluate Green Dot’s operating results without the additional variations caused by stock-based compensation expense and related employer payroll taxes, which may not be comparable from period to period due to changes in the fair market value of Green Dot’s Class A common stock (which is influenced by external factors like the volatility of the public markets and the financial performance of Green Dot’s peers) and is not a key measure of Green Dot’s operations.
 

Green Dot’s management uses the non-GAAP financial measures:

 
  • as measures of operating performance, because they exclude the impact of items not directly resulting from Green Dot’s core operations;
  • for planning purposes, including the preparation of Green Dot’s annual operating budget;
  • to allocate resources to enhance the financial performance of Green Dot’s business;
  • to evaluate the effectiveness of Green Dot’s business strategies;
  • to establish metrics for variable compensation; and
  • in communications with Green Dot’s board of directors concerning Green Dot’s financial performance.
 

Green Dot understands that, although adjusted EBITDA and other non-GAAP financial measures are frequently used by investors and securities analysts in their evaluations of companies, these measures have limitations as an analytical tool, and you should not consider them in isolation or as substitutes for an analysis of Green Dot’s results of operations as reported under GAAP. Some of these limitations are:

 
  • that these measures do not reflect Green Dot’s capital expenditures or future requirements for capital expenditures or other contractual commitments;
  • that these measures do not reflect changes in, or cash requirements for, Green Dot’s working capital needs;
  • that these measures do not reflect non-operating interest expense or interest income;
  • that these measures do not reflect cash requirements for income taxes;
  • that, although depreciation and amortization are non-cash charges, the assets being depreciated or amortized will often have to be replaced in the future, and these measures do not reflect any cash requirements for these replacements; and
  • that other companies in Green Dot’s industry may calculate these measures differently than Green Dot does, limiting their usefulness as comparative measures.
 

(2)

Green Dot does not include any income tax impact of the associated non-GAAP adjustment to adjusted EBITDA, as the case may be, because each of these adjustments to the non-GAAP financial measure is provided before income tax expense.

 

(3)

This expense consists primarily of expenses for restricted stock units (including performance-based restricted stock units) and related employer payroll taxes. Stock-based compensation expense is not comparable from period to period due to changes in the fair market value of Green Dot’s Class A common stock (which is influenced by external factors like the volatility of public markets and the financial performance of Green Dot’s peers) and is not a key measure of Green Dot’s operations. Green Dot excludes stock-based compensation expense from its non-GAAP financial measures primarily because it consists of non-cash expenses that Green Dot does not believe are reflective of ongoing operating results. Green Dot also believes that it is not useful to investors to understand the impact of stock-based compensation to its results of operations. Further, the related employer payroll taxes are dependent upon volatility in Green Dot's stock price, as well as the timing and size of option exercises and vesting of restricted stock units, over which Green Dot has limited to no control. This expense is included as a component of compensation and benefits expenses on Green Dot's consolidated statements of operations.

 

(4)

Green Dot excludes certain expenses that are the result of acquisition or divestiture activities, including a sale in connection with its evaluation of strategic alternatives. These acquisition-related adjustments include items such as transaction costs, the amortization of acquired intangible assets, changes in the fair value of contingent consideration, settlements of contingencies established at time of acquisition and other acquisition related charges, such as integration charges and professional and legal fees, which result in Green Dot recording expenses or fair value adjustments in its GAAP financial statements. Green Dot may also from time to time incur gains or losses from divestitures of a business or other sale activities, as well as professional and legal fees and other direct expenses associated with such transactions. Green Dot analyzes the performance of its operations without regard to these adjustments. In determining whether any acquisition-related adjustment is appropriate, Green Dot takes into consideration, among other things, how such adjustments would or would not aid in the understanding of the performance of its operations. These items are included as a component of other general and administrative expenses on Green Dot's consolidated statements of operations, as applicable for the periods presented.

 

(5)

Green Dot excludes certain income and expenses that are not reflective of ongoing operating results. It is difficult to estimate the amount or timing of these items in advance. Although these events are reflected in Green Dot's GAAP financial statements, Green Dot excludes them in its non-GAAP financial measures because Green Dot believes these items may limit the comparability of ongoing operations with prior and future periods. These adjustments include items such as amortization attributable to deferred financing costs, impairment charges related to long-lived assets, earnings or losses from equity method investments, legal settlements and related expenses, changes in the fair value of loans held for sale, realized gains and losses on available-for-sale investment securities and other income and expenses, as applicable for the periods presented. In determining whether any such adjustment is appropriate, Green Dot takes into consideration, among other things, how such adjustments would or would not aid in the understanding of the performance of its operations. Each of these adjustments, except for amortization of deferred financing costs, earnings and losses from equity method investments, fair value changes on loans held for sale, and realized gains and losses on available-for-sale investment securities, which are all included below operating income, are included within other general and administrative expenses on Green Dot's consolidated statements of operations.

 

(6)

During the three months ended September 30, 2025, Green Dot recorded $2.1 million related to extraordinary severance expenses, which were paid out in connection with reductions in force and other extraordinary involuntary terminations of employment. Although severance expenses may arise throughout the fiscal year, Green Dot believes the nature of these extraordinary costs are not indicative of its core operating performance. This expense is included as a component of compensation and benefits expenses on Green Dot's consolidated statements of operations.

 

(7)

During the three months ended September 30, 2025, Green Dot recorded $19.9 million for restructuring and other charges related specifically to the closure of its China operations. The expenses primarily include employee severance expenses, and to a lesser extent, lease termination and related charges and other direct costs incurred as a result of its exit plan. Green Dot excludes restructuring and other charges primarily because these costs are not reflective of ongoing operating results, nor are considered normal, recurring cash operating expenses.

 

(8)

Represents the tax effect for the related non-GAAP measure adjustments using Green Dot's year to date non-GAAP effective tax rate. It also excludes both the impact of excess tax benefits related to stock-based compensation and the IRC §162(m) limitation that applies to performance-based restricted stock units expense as of September 30, 2025.

 

(9)

Represents commissions and certain processing-related costs associated with embedded finance products and services where Green Dot does not control customer acquisition. This adjustment is netted against revenues when evaluating segment performance.

 

(10)

Represents other non-interest investment income earned by Green Dot Bank. This amount is included along with operating interest income in Green Dot's Corporate and Other segment since the yield earned on these investments are generated on a recurring basis and earned similarly to its investment securities available-for-sale.

 

(11)

These amounts represent estimated adjustments for items such as income taxes, depreciation and amortization, employee stock-based compensation and related employer taxes, transaction costs from acquisitions or divestitures, amortization attributable to deferred financing costs, impairment charges, extraordinary severance expenses, restructuring and other charges, earnings and losses from equity method investments, changes in the fair value of loans held for sale, legal settlements and related expenses, realized gains and losses on available-for-sale investment securities and other income and expenses. Employee stock-based compensation expense includes assumptions about the future fair value of the Company’s Class A common stock (which is influenced by external factors like the volatility of public markets and the financial performance of the Company’s peers).

 

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