Domo’s second quarter was met with a significant negative reaction from the market, despite the company reporting results above Wall Street expectations. Management attributed the disconnect to a transition period marked by a shift towards a consumption-based pricing model and increased partner engagement, which has yet to fully translate into accelerated growth. CEO Josh James emphasized that the company’s pivot to strategic partnerships with cloud data warehouse providers and a focus on consumption contracts are driving stronger customer engagement and improved net retention rates. He noted, “Our turnaround is visible in multiple areas over the past year,” highlighting accelerated new annual contract value (ACV) growth and increased sales productivity, but also recognized that the impact on reported financials is still in its early stages.

Is now the time to buy DOMO? Find out in our full research report (it’s free).

While we enjoy listening to the management's commentary, our favorite part of earnings calls are the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention.

Our Top 5 Analyst Questions From Domo’s Q2 Earnings Call

• James Derrick Wood (TD Cowen) asked about the impact of Snowflake partnerships on pipeline conversion. CEO Josh James explained that partner-sourced deals are just starting to affect results, with greater impact expected next quarter.
• Brett Richard Huff (Stephens) asked about the dynamics of net retention rates and use cases in the new consumption model. CEO James noted that broader use cases and more technical engagement are driving higher retention and customer expansion.
• Kincaid LaCorte (Citizens Bank) inquired about international performance and vertical success. CEO James highlighted Japan’s outsized contribution and broad-based industry momentum, especially in complex implementations.
• Yi Fu Lee (Cantor Fitzgerald) sought clarity on new product launches and hyperscaler partnerships. Chief Revenue Officer R.J. Tracy described strategic collaborations with AWS and Google as major unlocks for future growth.
• Maxwell Scott Michaelis (Lake Street Capital Markets) questioned differences in buying behavior across customer segments. CEO James indicated that larger enterprises now seek alignment with partner ecosystems, improving Domo’s position in long-term deals.

Catalysts in Upcoming Quarters

Looking ahead, the StockStory team will be closely monitoring (1) the pace at which pipeline opportunities from cloud data warehouse partners convert to revenue, (2) sustained improvements in customer retention and expansion driven by the consumption model, and (3) the impact of AI-driven enhancements on customer adoption and multi-year deal growth. Execution on these priorities will be critical to tracking Domo’s ongoing transformation.

Domo currently trades at $14.03, down from $17.56 just before the earnings. Is the company at an inflection point that warrants a buy or sell? Find out in our full research report (it’s free).

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