NORWELL, MA / ACCESSWIRE / August 14, 2024 / NVNA and Hospice has been recognized by Strategic Healthcare Programs (SHP) as a "Premier Performer" for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program acknowledges home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
"SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards," said Kevin Vogel, President of SHP. "These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year."
This is the fifth time NVNA and Hospice has been honored for their quality care by SHP. Their consistent recognition is a result of their patient-centered care, high standards, community engagement, and utilization of patient feedback. Their exemplary service solidifies the organization as a trusted source of home and hospice care wherein the results speak for themselves.
"Receiving the Premier Performer award once again underscores our pursuit of excellence," said Renee McInnes, MBA, RN, CEO of NVNA and Hospice. "Our dedicated team delivers the highest level of services to every patient and family we serve. For over a century, we have been at the forefront of home health and hospice care on the South Shore, and we will continue to exceed the patient care needs of our community."
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
About NVNA and Hospice
NVNA and Hospice is an independent non-profit providing the full continuum of care - from home health and palliative to hospice and private pay services (NVNA WORKS) - to patients and families in 27 communities on Massachusetts' South Shore. It also owns and operates the Pat Roche Hospice Home, a beautiful 12-bed hospice home in Hingham. To learn more visit www.nvna.org or call (781) 659-2342.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
SOURCE: NVNA and Hospice
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