Bamboo Health Partners with Radial to Strengthen Care Collaboration and Improve Value-Based Care Outcomes

Centralizing more care at home with real-time identification and referrals

Bamboo Health™, the leader in Real-Time Care Intelligence™, is teaming up with Radial, a pioneer in decision support software for value-based care, to enhance care coordination and drive success in accountable care. By empowering clinicians with actionable, in-the-moment insights, this collaboration streamlines care transitions, improves outcomes and lowers costs. These advancements are especially critical for value-based care providers, whose success depends on achieving cost efficiency and better patient outcomes.

The collaboration combines Bamboo Health’s Pings™ solution with the Radial Care™ software platform, empowering providers with Real-Time Care Intelligence and action steps. Radial Care identifies areas of strategic focus, delivers member-specific insights and advanced risk stratification and empowers teams to target the right members with the right interventions at the right time. Together, Bamboo Health and Radial Care enable providers to:

• Receive instant notifications when patients are admitted or discharged,
• Efficiently identify patients who can safely transition to home-based post-acute care,
• Make timely referrals to palliative or hospice care when appropriate,
• Address Social Determinants of Health and
• Deliver cost-effective, high-quality care by ensuring patients receive the right care in the right place at the right time.

Managing total cost of care is critical for shared savings providers serving Medicare patients, a population often characterized by high-risk individuals with complex physical and behavioral health needs. These patients frequently rely on emergency rooms or hospitalizations for treatment. By guiding patients to appropriate programs—such as hospital-at-home initiatives or palliative/hospice care for those nearing the end of life—providers can reduce prolonged hospital stays, enhance care efficiency and improve patients’ quality of life.

“Partnering with Bamboo Health allows us to deliver even greater value to providers by seamlessly integrating Pings with our decision support tools. Together, we’re making it easier for clinicians to make informed, timely decisions that not only reduce costs but also improve the quality of care for patients with complex needs,” said Thaddeus Fulford-Jones, CEO at Radial. “This collaboration represents a shared commitment to transforming care transitions and advancing value-based care.”

Bamboo Health and Radial anticipate significant success from this collaboration, building on the proven track records of both organizations:

• Accountable Care Organizations using Bamboo Health’s Pings™ solution in the 2021 Medicare Shared Savings Program achieved over $1 billion in savings.
• Radial’s decision support software has facilitated over 1 million patient transitions.
• Bamboo Health’s solutions are trusted by 52 states and territories, 2,500 hospitals, 8,000 post-acute care centers, top health plans in the industry and 45,000 pharmacies.
• Radial works with some of the nation's largest ACOs and consistently delivers upwards of 6:1 ROI, driven in part by significant decreases in facility post-acute utilization, increases in timely end-of-life care referrals and reduced readmission rates.

“At Bamboo Health, we are dedicated to driving innovation that supports whole-person care and strengthens care collaboration across the healthcare ecosystem,” shared Kirsten Lundquist, Senior Vice President of Product Strategy at Bamboo Health. “By combining our Pings™ solution with Radial’s proven decision support software, we’re equipping providers with the tools they need to navigate pivotal care moments effectively, improving outcomes for patients and lowering costs for value-based care organizations.”

To learn more about Bamboo Health, please visit BambooHealth.com. To learn more about Radial, visit RadialCare.com.

About Bamboo Health

Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.

About Radial

We’re building the future of decision support, harnessing AI/ML to drive better outcomes in value-based care. Healthcare is complicated, but our technology isn’t. Radial saves time, simplifies critical information, and empowers care management teams to focus on what matters most. Radial Care is our next-generation decision support software for Value-Based Care: actionable insights to improve outcomes and cut costs, all with zero manual data entry. Radial Care identifies areas of strategic focus, delivers member-specific insights and advanced risk stratification, and empowers teams to target the right members with the right interventions at the right time. Work smarter, not harder. Connect with Radial on LinkedIn. Visit radialcare.com to learn more.

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