SUPERAGENT AI, Inc. today redefined insurance sales at the InsureTech Connect (ITC) conference, launching a powerful duo of specialized AI agents: the Outbound AI Agent and the Inbound AI Agent. For decades, agency growth has been constrained by the manual, human-intensive work of prospecting and lead management. This new digital workforce shatters that barrier, automating the entire top of the sales funnel to create and capture new business opportunities around the clock.
While the company has publicly committed to delivering a single, fully autonomous AI agent by 2026, today’s release provides the foundational workforce to get there. This is not just another tool; it's a team of tireless digital employees dedicated to keeping an agency’s calendar full of qualified appointments.
"While the industry tinkers with chatbots, we are deploying an autonomous workforce," declared Vlada Lotkina, CEO of SUPERAGENT AI. "With our new Outbound and Inbound agents, we have automated the most critical part of the sales process. This isn’t a theoretical roadmap for 2030; it is the operational reality our clients can deploy in 2025. We are democratizing scale, allowing independent agencies to compete with the industry's largest players on a level playing field. The race to full autonomy is on, and we are setting the pace."
The two new agents are game-changers, designed to supercharge agency growth:
- The Outbound AI Agent: A relentless digital sales representative that autonomously dials prospects, engages leads with hyper-realistic conversational AI, qualifies intent, and seamlessly books appointments directly onto a human agent's calendar, capable of making thousands of personalized calls a day.
- The Inbound AI Agent: A 24/7/365 customer service and sales agent that answers every call on the first ring. It handles inquiries, collects FNOL information, and intelligently routes complex issues, ensuring a 100% answer rate and eliminating lead leakage.
At the event, SUPERAGENT AI also previewed what’s next on its roadmap.
- Coming Soon: The Quoting AI Agent. The company confirmed its highly anticipated Quoting AI Agent is in its final stage of development. This agent will complete the autonomous workflow by navigating complex carrier portals to deliver bindable quotes in minutes, solving the industry's biggest automation challenge.
These new agents join SUPERAGENT AI’s successful family of Live Call, Analytics, and Training agents. Together, they form a connected ecosystem that generates and captures leads 24/7, trains humans on closing, and provides leadership with constant revenue intelligence.
"The results we got from SUPERAGENT's initial tools were just the beginning," said Mark Butler, Agency Owner at Farmers Insurance. "The new Outbound and Inbound agents represent the next leap. We are building our agency of the future with a digital workforce at its core. This scalable, autonomous team will be our primary engine for growth in 2026 and beyond."
Availability: The Outbound AI Agent and Inbound AI Agent are available for client deployment starting today. Live demonstrations are being held at the SUPERAGENT AI booth, #20, at ITC Las Vegas.
About SUPERAGENT AI: SUPERAGENT AI is building the autonomous workforce for the insurance industry. Its platform of specialized AI agents handles the complete lifecycle of insurance sales and service, from lead generation to live call coaching. The company is on a mission to deliver a fully autonomous AI insurance agent by 2026, empowering agencies to achieve unprecedented growth.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251014317368/en/
Today, with the launch of our Outbound and Inbound AI Agents, we have automated the most critical part of the sales process: creating and capturing opportunity.
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