New CHRO survey shows confidence drops where business impact is hardest to prove—exactly where leaders need answers most

One Model, the #1 People Analytics platform for the enterprise, today announced record momentum in 2025—driven by enterprise adoption, durable retention, accelerating global go-to-market execution, and major advances in governed AI for workforce decisions.

The company’s results come as HR leaders face a widening expectation gap: boards and CEOs want clearer answers on productivity, performance, and workforce ROI, yet many CHROs say the underlying data is the least trusted. In a recent One Model CHRO survey, only about one in three CHROs said they feel highly confident in productivity data, compared with 70% who trust attrition metrics. 42% cited fragmented systems as the top barrier to reliable performance reporting, and 47% said they often rely on dashboards even when they know they’re incomplete.

“Workforce performance is the growth engine. If you can’t connect people data to outcomes, you can’t scale with confidence—period,” said Chris Butler, CEO of One Model. “Our job is to make workforce data defensible: connected across systems, governed, and usable by business leaders. The momentum we saw in 2025 reflects a market that’s done arguing about whose spreadsheet is ‘right’—and ready to run the business on facts.”

2025 business highlights

• Another period of 95%-100% Gross ARR Retention, driven by deep platform adoption in large, complex enterprises. Significantly, only one customer above the company's average subscription price has churned from One Model in the last decade.
  
  
  
• Competitive replacements reached 15% of won deals, signaling a growing shift away from legacy approaches and toward a modern data foundation for people analytics and AI.
  
  
  
• Commercial expansion: One Model expanded its go-to-market organization (including sales, marketing, and customer success) by ~80% across North America, EMEA, and Asia-Pacific.
  
  
  
• EMEA acceleration: Sales pipeline activity in Europe hit a record high, with active conversations across a record share of the region’s large-enterprise market capitalization—effectively putting One Model in dialogue with nearly every large, relevant enterprise buyer in the region.
  
  
  
• Financial discipline: One Model became cash-flow positive in the second half of 2025, with 95%+ of Revenue derived from long-term subscriptions.
  
  
  

One Model is trusted by enterprise organizations including The New York Times, Dropbox, Reddit, NetJets, GE Aerospace, and the American Cancer Society.

“We now have real-time access to data that allows us to make decisions,” said Tanmay Manohar, Vice President of People Analytics & Workforce Planning, Paramount. “With One Model, I’m able to pull up data with senior leadership and say, ‘This is enough to make a decision right here in this moment.’”

Recognized for ethical, practical AI

During 2025, One Model received multiple industry honors, including AI Breakthrough’s 2025 ‘Ethical AI Solution of the Year’ and UNLEASH/Lighthouse Research & Advisory HR Tech Awards recognition for Practical AI and Talent Analytics impact.

Product innovation that brings governed AI into daily workflow

One Model shipped major platform advancements in 2025 and is expanding AI-operated experiences into early 2026, including:

• One AI Assistant (live): a conversational interface for exploring workforce questions with built-in support for Insights, Answers, Analyze, Chat, Web Search, and Help Center guidance.
  
  
  
• One AI Data Intelligence (first release): AI-powered onboarding that helps new customers stand up complete people analytics deployments faster and shorten time-to-value. Data Intelligence delivers bleeding edge capability to agentically model and incorporate new data sets supporting scaled workforce intelligence.
  
  
  
• Universal API Connector (in use): connect virtually any API with intelligent configuration to reduce integration friction.
  
  
  
• Enterprise-scale performance: bespoke integrations now support reliable extraction of 7+ terabytes and 20B+ records per customer, delivering dramatically faster processing than just a few years ago.
  
  
  
• Data Modeling upgrades: native SQL exploration, entity relationship diagrams, version control for multi-user collaboration, and a test mode to review changes before committing, enabling customer self-service and true data platform replacement capabilities.

In addition, Model Context Protocol (MCP) services are available today, allowing secure connections between One Model-governed data and enterprise AI tools (including Copilot, ChatGPT, Claude, and Gemini) so customers can build internal applications and employee-facing experiences on top of governed workforce data.

One Model’s ability to provide governed, secure access to people data across dozens of integrated systems for each customer positions it to be the infrastructure for delivering workforce data and intelligence through Enterprise AI channels.

A global company built for global enterprises

One Model’s team now spans 25 U.S. states, as well as Canada, Europe, Australia, and India—supporting enterprise customers operating across geographies, business units, and workforce types.

About One Model

One Model is the people analytics infrastructure platform for large enterprises. The platform unifies and governs workforce data across systems, enabling trusted analytics, AI, and decision support for HR and business leaders.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260312427885/en/

“We now have real-time access to data that allows us to make decisions,” said Tanmay Manohar. “With One Model, I’m able to pull up data with senior leadership and say, ‘This is enough to make a decision right here in this moment.’”