Leading AI-driven aesthetic practice management software company announces launch of AI receptionist technology to capture more inbound patient inquiries and reduce missed calls.

(PRUnderground) March 9th, 2026

Ad Vital is an AI-powered practice management platform built specifically for aesthetic and plastic surgery practices. Drawing on this expertise and years of experience in streamlining patient intake, scheduling, and communication workflows, the company recently introduced Kaia, a new AI receptionist technology designed to help practices capture more inbound demand, reduce missed calls, and keep scheduling and follow-up moving efficiently even when staff are busy or after hours.

Led by double board-certified plastic surgeon and Founder of Ad Vital, Dr. Shitel Patel, the team at Ad Vital has a deep understanding of the challenges aesthetic practices face. Their CRM for aesthetic doctors integrates automation and analytics to optimize every stage of the patient journey and reduce administrative bottlenecks. Kaia represents the next step, extending Ad Vital’s expertise in practice management to front-desk operations and ensuring that clinics can handle demand seamlessly at any time.

“We created Kaia for the moments your front desk cannot cover, including after-hours, weekends, lunch breaks, and peak-hour overflow,” said Dr. Patel. “Kaia ensures that no call goes unanswered and helps capture every patient inquiry. With this AI receptionist technology, practices can protect the first conversation and preserve the downstream revenue that depends on it. Kaia supports staff to make sure potential patients never fall through the cracks.”

As an aesthetic practice AI chatbot CRM, Kaia engages prospective patients immediately and supports front desk performance without requiring additional headcount. Kaia’s core capabilities include:

• 24/7 call response coverage when your team is unavailable
• Instant SMS responses and automated follow-up to reduce delays
• Website chat support to answer common questions and guide next steps
• Calendar integration and appointment booking with fewer handoffs
• Pre-consult education and reminders to support show rates and scheduling ease

“Kaia was designed with luxury elective care in mind, where every first call matters and a missed touch can mean a lost consult,” said Dr. Patel. “It captures leads while staff focus on in-clinic tasks, and ensures every patient receives immediate, personalized attention. By stepping in exactly when practices need it, Kaia helps offices maintain the high-touch experience their patients expect.”

In busy clinics, front desk teams often juggle check-ins, checkouts, reschedules, provider questions, and walk-ins while phones keep ringing. Kaia is intended to absorb routine call volume so staff can stay focused on the patients in front of them.

To learn more about Ad Vital’s aesthetic clinic CRM and how Kaia can help busy aesthetic practices improve responsiveness on evenings and weekends and during peak operating hours, visit www.AdVitalMd.com.

About Ad Vital

Ad Vital is an AI-powered practice management platform for aesthetic practices and medspas. They streamline operations by automating appointment scheduling, patient communication, and payment processing tasks.

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Original Press Release.