NICE Systems Ltd. (NASDAQ:NICE), the global provider of advanced solutions that enable organizations to extract Insight from Interactions™ to drive performance, today announced the launch of NICE Inform™, an innovative solution that revolutionizes information management in the security market. NICE Inform provides ground-breaking capabilities for effectively managing multimedia incident information from various sources, for faster incident reconstruction, greater insight and improved response. The unique comprehensive capabilities of NICE Inform can be tailored to the specific needs of command and control centers for first responders and homeland security, transportation, government, and private sector organizations, and deliver improved collaboration and operational efficiency to enhance safety and security.
As the world’s first full-spectrum multimedia incident information management solution, NICE Inform streamlines information-sharing and addresses emerging critical needs. NICE Inform captures, manages and analyzes information from multimedia sources including audio, video, text and data. Furthermore, it provides a complete, unified, chronological, multimedia history of incidents to enable streamlining of information-sharing, investigations and evidence delivery. In addition to traditional means of communications, command and control centers are increasingly communicating over IP-based and wireless technologies, both for voice and video. They are upgrading their security and communications infrastructures to take advantage of technological advancements in order to deliver a more rapid and focused security response.
Initial interest in NICE Inform includes a leading European mass transit organization which will use NICE Inform to centralize access to incident information from hundreds of stations, enhancing passenger safety and operational efficiency. In the first responders and homeland security sector, Douglas County (Colorado), the Thurston County (Olympia, Washington) Department of Communications, and the Monterey County (California) Emergency Communications Department will be among the first to implement NICE Inform.
“NICE Inform is going to change the dynamics of how we operate in Douglas County,” said Mike Coleman, Bureau Chief of the Douglas County Sheriff’s Office Administrative Services Bureau. “Until now, if we needed to do an investigation or incident review, we’d have to go back to multiple sources and manually connect that information together. NICE Inform gives us a new dimension of multimedia analytics for a demanding and changing environment, enabling us to better serve the public,” noted Coleman.
“Typically, new technology is released and public safety scrambles to make sure interfaces are built to make them work with our existing systems. Imagine being able to capture and store streaming video or cell phone pictures of the license plate of a fleeing suspect vehicle, and store it for evidence,” said James Quackenbush, Director of Communications for Thurston County. “With NICE Inform, we’ll be on the cutting edge, expanding what we can do to assist the agencies we serve. With this product, we will have the ability to integrate multimedia into the chain of evidence.”
“The introduction of NICE Inform is a turning point for the security market. It represents the next generation of solutions,” said Israel Livnat, President, Security Group, NICE Systems Ltd. “Multimedia technology is creating opportunities to widen the responsibility of command and control centers and emergency services worldwide, by enhancing incident investigation and management. NICE Inform meets the challenge of harnessing these new technologies and integrating the vast amounts of multimedia information for improved safety and security.”
NICE 3rd Annual Investor and Analyst Day
Join us at our third annual Investor and Analyst Day, Tuesday, March 6th, in New York City. Featured speakers include: Avaya, Dallas Fort Worth Airport, Eiffel Tower, Genpact (formerly GE Capital International Services), Dobson Communications and Douglas County, Colorado. To register please go to http://www.nice.com/investor_relations/investerday/join.php.
About NICE
NICE Systems Ltd. (NASDAQ:NICE) is the leading provider of Insight from Interactions™ solutions, based on advanced analytics of unstructured multimedia content – from telephony, Web, radio and video communications. NICE is revolutionizing VoIP interactions management with state-of-the-art solutions for IP contact centers, branches, and command and control centers. NICE’s solutions are changing the way organizations make decisions, helping them improve business and operational performance, address security threats and be proactive. NICE has over 24,000 customers in 100 countries, including over 75 of the Fortune 100 companies. More information is available at http://www.nice.com.
Trademark Note: 360o View, Alpha, Customer Feedback, Dispatcher Assessment, Emvolve Performance Manager, Encorder, eNiceLink, Executive Connect, Executive Insight*, FAST, FAST alpha blue, FAST alpha silver, Freedom, Freedom Connect, IEX, Interaction Capture Unit, Insight from Interactions, Investigator, Last Message Replay, Mirra, My Universe, NICE, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform, NiceScreen, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision ALTO, NiceVision Harmony, NiceVision Mobile, NiceVision NVSAT, NiceVision PRO, Performix Technologies, Playback Organizer, Renaissance, Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView, Universe, Wordnet and other product names and services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owner.
*In Australia only.
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.
